Can't keep your old number! Dealbreaker?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Can't keep your old number! Dealbreaker?

majsty

15 posts

Geek

#23883 10-Jul-2008 18:22

Just went past the Lambton Quay midnight store and spoke to someone in there about what would be involved in transferring my number.

The dude said that I would need to cancel that contract, which would mean the number would be unused for 6 months, after which I could have it again. So I left the store pretty disappointed, walked down the road and then started thinking about the whole number portability thing - if you can have an 027 number linked to a vodafone account now then why was this so hard? I went back into the store and asked a few more questions to someone else, at first she sounded more positive about it but then she realised who I had been speaking to - apparently "He's the boss of Vodafone so he'd know".

I was all set to buy one tonight but now I dunno.. this might be one compromise too many. I may still head down around midnight and see what the queue's doing though.. I hate myself

Does anyone know any technical reason why they wouldn't switch the number?

1 | 2

1924 posts

Uber Geek

ID Verified

Trusted

#146400 10-Jul-2008 21:21

Are you talking about using your current vodafone number? if this is the case can't you just take the sim card out of your current phone and put it into another?

majsty

15 posts

Geek

#146402 10-Jul-2008 21:27

I can do that, but I want my current number to be for the iphone. Seems more the case that they will not instead of can not. Hopefully I'll be able to transfer it later once the nonsense has died down...

tripp

3848 posts

Uber Geek

Trusted

Lifetime subscriber

#146405 10-Jul-2008 21:34

They will be doing this so it looks like a new sign up so they get the $$$, You can cancel one contract and keep your number, I have had them tell me the same BS before about the 6 month thing, just push them on it, mine took a few calls to the call centre and a manager to sort it out.

johnr

19282 posts

Uber Geek
Inactive user

#146407 10-Jul-2008 21:40

majsty: Just went past the Lambton Quay midnight store and spoke to someone in there about what would be involved in transferring my number.

The dude said that I would need to cancel that contract, which would mean the number would be unused for 6 months, after which I could have it again. So I left the store pretty disappointed, walked down the road and then started thinking about the whole number portability thing - if you can have an 027 number linked to a vodafone account now then why was this so hard? I went back into the store and asked a few more questions to someone else, at first she sounded more positive about it but then she realised who I had been speaking to - apparently "He's the boss of Vodafone so he'd know".

I was all set to buy one tonight but now I dunno.. this might be one compromise too many. I may still head down around midnight and see what the queue's doing though.. I hate myself

Does anyone know any technical reason why they wouldn't switch the number?

Is the 027 number on Vodafone or Telecom right now?

majsty

15 posts

Geek

#146408 10-Jul-2008 21:41

Hope you're right bro. I start a new contract on monday with a company that has a lot of business with vodafone.. I'm hoping they'll have a contact there that can make things happen!

majsty

15 posts

Geek

#146409 10-Jul-2008 21:42

Is the 027 number on Vodafone or Telecom right now?

Vodafone. I thought about switching it to telecom and then switching it back, it would be absurd if it had to come to that though.

johnr

19282 posts

Uber Geek
Inactive user

#146410 10-Jul-2008 21:43

majsty: Hope you're right bro. I start a new contract on monday with a company that has a lot of business with vodafone.. I'm hoping they'll have a contact there that can make things happen!

You can cancel your contract will cost you a few $$ and resign and keep the your mobile number!

Take a copy of your contract and this will have ETCs

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

BLazeD

239 posts

Master Geek

#146420 10-Jul-2008 22:03

Wait so you can or can't keep your current number? I am onAccount and can terminate it anytime.

This release seems to get worse and worse...

johnr

19282 posts

Uber Geek
Inactive user

#146421 10-Jul-2008 22:06

BLazeD: Wait so you can or can't keep your current number? I am onAccount and can terminate it anytime.

This release seems to get worse and worse...

For sure you can keep your number

cancelling a contract and deactivating a connection are 2 different things.

Torque

379 posts

Ultimate Geek

#146584 11-Jul-2008 08:57

Hmmmm on the phone now with 678. Very helpful person, as opposed to the person I spoke to last night on 678 >_<.

Cancelling my current contract, then going to on-account with a new Iphone contract ;D.

BigDave

115 posts

Master Geek

Trusted

#146596 11-Jul-2008 09:17

Torque: Hmmmm on the phone now with 678. Very helpful person, as opposed to the person I spoke to last night on 678 >_<.

Cancelling my current contract, then going to on-account with a new Iphone contract ;D.

Grats :)

My views are mine and don't necessarily reflect that of my employer.

Torque

379 posts

Ultimate Geek

#146597 11-Jul-2008 09:19

Yeah.

Then the person I was speaking to rang me back and informed me that she couldn't cancel it, and would put me through to the deactivation team to do it.

I'm now waiting on a txt from Vodafone's deactivation team stating this has been done...

BigDave

115 posts

Master Geek

Trusted

#146601 11-Jul-2008 09:32

Torque: Yeah.

Then the person I was speaking to rang me back and informed me that she couldn't cancel it, and would put me through to the deactivation team to do it.

I'm now waiting on a txt from Vodafone's deactivation team stating this has been done...

that seems really weird, I would confirm it again with a 2nd call..

My views are mine and don't necessarily reflect that of my employer.

Torque

379 posts

Ultimate Geek

#146602 11-Jul-2008 09:35

I'm going to go into Wellington soon on the train, so by the time I get into town, I'll give them another call asking if it has been done.

Torque

379 posts

Ultimate Geek

#146814 11-Jul-2008 15:04

It was done ;D. Only had to speak to 4 different departments for it to be done.

1 | 2