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BWK



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Topic # 239824 6-Aug-2018 17:31

I have a vodem that is on a tablet share plan. It works when it feels like it, which is not that often. I thought there must be something wrong with it so I took the sim out and put it into a phone and started tethering off the phone. But this is not that reliable either. After a few days of tethering that worked, last evening nothing could connect except directly. At this point is looked very much like Vodafone was deliberately blocking tethering and vodems, which makes no real sense with the plan I am on (Red Essentials) as there are no restrictions like that on this plan and I have 6 GB of data.

 

After I emailed Vodafone, tethering started working again but has now stopped. Once again direct connection (i.e surfing the net one the phone itself) is still functional.

 

It looks very much like Vodafone just has some reason that from time to time they will just go around blocking tethering or vodems for no obvious reason and without prior warning, the result being a very unreliable data service.

 

Be aware if you get offered lots of data on your plan (and the tablet share options) as far as Vodafone is concerned they do not want you hooking up any other device via tethering or a USB vodem even wth the data cap. I can understand a restriction on the unlimited plans, but not on my plan which has a data cap and high costs for additional data (I used to exceed the limit quite regularly but this month will be the first time in forever that I am not paying excess data charges)

 

 


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  Reply # 2068906 6-Aug-2018 18:43
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Thinking a carrier just goes around blocking tethering / Vodems for the fun of it from time to time is just just incorrect

Tethering is blocked only on the unlimited mobile plan that was recently launched

John




Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 2069184 7-Aug-2018 10:22

And why would you say that?

 

The fact that it goes off so often at high usage periods is blatantly obvious. VF is misleading to their customers by pretending tethering is an option on some plans when it will be obviously turned off if their network is overloaded. Somewhere in the T&Cs I am sure is some clause that they can manage the traffic on their network to suit themselves.

 

There has been no reply as yet to my service request sent to VF except that the tether blocking was removed for about three hours yesterday then went back on in the evening. It is still on as of this moment.

 

I think it's very obvious that VF has allowed their data network to reach capacity so that it is overloaded during high usage periods then they manage the data by dropping off domestic tether / vodem users. I would guess business customers will get uninterrupted service.


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  Reply # 2069194 7-Aug-2018 10:40
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BWK:

 

And why would you say that?

 

 

Because Linux knows a lot about how Vodafone works from his time there.

 

I use tethered data all the time and never see this. You need to look elsewhere to find what your issue is, because your incredibly wild conspiracy theory is not correct. There is something else that is causing your issue.

 

 


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  Reply # 2069200 7-Aug-2018 10:50
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BWK:

 

The fact that it goes off so often at high usage periods is blatantly obvious. VF is misleading to their customers by pretending tethering is an option on some plans when it will be obviously turned off if their network is overloaded. Somewhere in the T&Cs I am sure is some clause that they can manage the traffic on their network to suit themselves.

 

I think it's very obvious that VF has allowed their data network to reach capacity so that it is overloaded during high usage periods then they manage the data by dropping off domestic tether / vodem users. I would guess business customers will get uninterrupted service.

 

 

If your only getting this at peak times, this sounds absolutely like what your actually seeing is simply cell loading on the edge of signal.

 

 

 

Just because you have bars or even data session doesn't always mean there will be throughput or consistent throughput.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  Reply # 2069203 7-Aug-2018 10:56
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BWK:

 

And why would you say that?

 

 

@BWK Cause I worked for VodafoneNZ for just over 17 years and last 7 years in technology!

 

Further to this capacity on sites is not static you really need to look what else the issue could be 

 

John

 

 





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  Reply # 2072573 13-Aug-2018 11:49

Further on, I have conversation with Vodafone

 

They haven't admitted to any fault so I am none the wiser as to why it stopped working. At the moment it is working again, although slow.

 

But the biggest thing is the Vodafone rep who claims they have no technical ability to block tethers. You say they have, their rep says not. I believe you :)


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  Reply # 2072576 13-Aug-2018 11:53
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BWK:

 

But the biggest thing is the Vodafone rep who claims they have no technical ability to block tethers. You say they have, their rep says not. I believe you :)

 

 

The Rep is incorrect

 

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  Reply # 2072579 13-Aug-2018 11:57
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Are you on 3g or 4g? I frequently see 3g data just stop to the point that it doesnt work even on the handset itself, as soon as the phone finds 4g and moves over even with just 1 bar of signal its away working again.

 

Someone told me that there is a limited number of data sessions that a 3g site can support, and it was specced out pre-smartphone era back when people used voice and only used data occasionally so they run out often at high usage times even when you can make a phonecall fine.

 

Sometimes I find trying to make a phonecall (just to 777) will make the phone find 4G again when I end the call so sorts out data issues





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  Reply # 2072580 13-Aug-2018 12:02
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@richms Looks like the Ban Hammer got them :P

 

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  Reply # 2072582 13-Aug-2018 12:18
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Linux:

 

@richms Looks like the Ban Hammer got them :P

 

JOhn

 

Yep... This is a non-issue, tethering works totally fine and I do it all the time.

 

I call user error and therefore decree this thread now locked.





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