Hi all,
I have transferred my mobile from monthly plan to a prepaid plan and Vodafone has billed me for the full month bill even i only used it for 2 days only.
I requested to transfer my monthly plan to prepaid on 5/08/2018 and Vodafone completed my request on 7/08/2018.
and the same day I received an email bill Vodafone charged me for the cycle day from 06/08/2018 to 05/09/2018 which i have paid.
I would like to know is it normal that Vodafone charged me the full month used on monthly plan even I only use it for 2days only?Or they should refund me the balance?
Thank you