Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


54 posts

Master Geek


Topic # 240246 28-Aug-2018 21:00
Send private message quote this post

Hi all,

 

I have transferred my mobile   from monthly plan to a prepaid plan and Vodafone has billed me  for the full month bill even i only used  it for 2 days only.

 

I requested to transfer my monthly plan to prepaid  on 5/08/2018 and Vodafone completed my request on 7/08/2018.

 

and the same day I received an email bill Vodafone   charged me for the cycle day from 06/08/2018 to 05/09/2018 which i have paid.

 

I would like to know is it normal that Vodafone charged me the full month used on monthly plan even I only use it for 2days only?Or they should refund me the balance?

 

Thank you


Create new topic
3580 posts

Uber Geek
+1 received by user: 1993

Trusted
Lifetime subscriber

  Reply # 2080447 28-Aug-2018 21:03
Send private message quote this post

So you will get a credit back automatically soon applied to the account, The billing platform knows you have not used a full months worth only 2 days

 

John

 

Edit: You need to wait for your DOM to roll over again





Ex JohnR VodafoneNZ 17 years 4 days



54 posts

Master Geek


  Reply # 2080455 28-Aug-2018 21:09
Send private message quote this post

Thank you John


3580 posts

Uber Geek
+1 received by user: 1993

Trusted
Lifetime subscriber

  Reply # 2080457 28-Aug-2018 21:14
Send private message quote this post

Make sure you request a refund ASAP

 

John





Ex JohnR VodafoneNZ 17 years 4 days



54 posts

Master Geek


  Reply # 2080458 28-Aug-2018 21:18
Send private message quote this post

i have emailed vodafone on Friday but received no reply

 

 


3580 posts

Uber Geek
+1 received by user: 1993

Trusted
Lifetime subscriber

  Reply # 2080462 28-Aug-2018 21:30
Send private message quote this post

iapple:

 

i have emailed vodafone on Friday but received no reply

 

 

Don't email call when you know the DOM rolls over

 

John





Ex JohnR VodafoneNZ 17 years 4 days



54 posts

Master Geek


  Reply # 2080959 29-Aug-2018 17:26
Send private message quote this post

Thank you John,

 

have called Vodafone today and got the refund to be credited to my prepaid within 10 working days. 


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.