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Topic # 24056 14-Jul-2008 11:43
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Looking at this page on Vodafones web site,

http://vodafonenz.custhelp.com/cgi-bin/vodafonenz.cfg/php/enduser/std_adp.php?p_faqid=2815

It states that if you send a txt to 262, and you need a sim2, they will send you "a $20 credit note to show at your nearest Vodafone store, so you can grab a new sim2 and $10 of airtime for just $9.95"

Well, I sent the message as specified, and the text I received stated

"We're sorry, you need to upgrade your SIMcard to use Hotlink.SIM upgrade packs are available at any Vodafone outlet."

No mention of the credit note...

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131 posts

Master Geek


  Reply # 147821 14-Jul-2008 16:36
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dolsen:
Looking at this page on Vodafones web site,

http://vodafonenz.custhelp.com/cgi-bin/vodafonenz.cfg/php/enduser/std_adp.php?p_faqid=2815

It states that if you send a txt to 262, and you need a sim2, they will send you "a $20 credit note to show at your nearest Vodafone store, so you can grab a new sim2 and $10 of airtime for just $9.95"

Well, I sent the message as specified, and the text I received stated

"We're sorry, you need to upgrade your SIMcard to use Hotlink.SIM upgrade packs are available at any Vodafone outlet."

No mention of the credit note...

 

Print it off and take it to the vodafone store, as they will have to honour it, if it is advertised on their website. I might do the same, as my sim is also not compatible. I don't know why they upgrade isn't free.


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Ultimate Geek
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  Reply # 148477 16-Jul-2008 12:37
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Tell us how you get on, as I am in the same boat.  A few years back I got offered a free sim2 upgrade but never bothered with it, doh!

 
 
 
 


131 posts

Master Geek


  Reply # 148519 16-Jul-2008 15:08
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dolsen:
Looking at this page on Vodafones web site,

http://vodafonenz.custhelp.com/cgi-bin/vodafonenz.cfg/php/enduser/std_adp.php?p_faqid=2815

It states that if you send a txt to 262, and you need a sim2, they will send you "a $20 credit note to show at your nearest Vodafone store, so you can grab a new sim2 and $10 of airtime for just $9.95"

Well, I sent the message as specified, and the text I received stated

"We're sorry, you need to upgrade your SIMcard to use Hotlink.SIM upgrade packs are available at any Vodafone outlet."

No mention of the credit note...

 

I was rereading the page, and I don't think the txt is supposed to include the credit, all you would need to do is print off the page, as the page says

 

-- here's a $20 credit note to show at your nearest Vodafone store, so you can grab a new sim2 and $10 of airtime for just $9.95

 

eg. what is written after the '--' is not included in the txt, comparing it with the other two notes.


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