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213 posts

Master Geek


Topic # 24083 14-Jul-2008 21:44
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Hi guys, I keep getting around 3 or 400 kbps international download speeds in the evenings. I thought this was supposed to have been sorted.

Any acknowledgement or updates on the issue and how it`s gonna be fixed?




If honest work and justice are not enough - we'll get a lawyer.

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460 posts

Ultimate Geek
Inactive user


  Reply # 147946 14-Jul-2008 23:29
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You do realise 300-400kbps is normal.

 

What speed were you expecting?




213 posts

Master Geek


  Reply # 147968 15-Jul-2008 05:14
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ninjabear:

You do realise 300-400kbps is normal.

 

What speed were you expecting?



Excuse me? I get 6000 kbps during the day international and over 10000 kbps National. When I say 400 kbps, it means 50 KB/s. It`s not normal on a FS/FS plan.




If honest work and justice are not enough - we'll get a lawyer.

 
 
 
 


334 posts

Ultimate Geek
+1 received by user: 3

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WorldxChange

  Reply # 147984 15-Jul-2008 08:26
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http://www.geekzone.co.nz/content.asp?contentid=7833 - Have you had a read of this thread?  Some recent Q&A in regards to the Xnet Service.  







174 posts

Master Geek

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  Reply # 147985 15-Jul-2008 08:27
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Cam beat me.




Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz





213 posts

Master Geek


  Reply # 148016 15-Jul-2008 10:06
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I`ve seen that there was an interview with that guy, but could only ever find a thread with the questions, but not the answers. Thanks for pointing me to it. Well it`s a pretty lethargic, negative interview to be honest, if those idiots at Telecom ever start a Naked DSL plan, I`ll jump back to them in an instant. Seems like the concept `economies of scale` is not a myth.




If honest work and justice are not enough - we'll get a lawyer.

334 posts

Ultimate Geek
+1 received by user: 3

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WorldxChange

  Reply # 148019 15-Jul-2008 10:29
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attilathegorilla: I`ve seen that there was an interview with that guy, but could only ever find a thread with the questions, but not the answers. Thanks for pointing me to it. Well it`s a pretty lethargic, negative interview to be honest, if those idiots at Telecom ever start a Naked DSL plan, I`ll jump back to them in an instant. Seems like the concept `economies of scale` is not a myth.


It's far from a myth, I'm sure all ISP's in New Zealand would love to provide a product which gave FS/FS access 24/7 :)

Who knows one day it might happen, until then contention ratio's will affect services across the board.









213 posts

Master Geek


  Reply # 148021 15-Jul-2008 10:41
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I was with Telecom Xtra for two years before switching to Xnet, and they were not affected nearly as much by speed problems. That`s what I`m referring to when I talk about `economies of scale`. A small country like us, especially so isolated, maybe our market is too small for multiple ISP`s. I always thought privatizing Telecom was a bad move, because of all the infrastractural upgrades we desperately need.




If honest work and justice are not enough - we'll get a lawyer.

460 posts

Ultimate Geek
Inactive user


  Reply # 148230 15-Jul-2008 18:38
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oops i misread.I thought he meant 3000-4000kbps.My bad

12 posts

Geek


  Reply # 148352 15-Jul-2008 22:43
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Quote: We will continue to invest in International capacity and equipment and super smart technicians to optimise the service will maintaining the best possible service at the best possible price


I want decent service, if my power cut out at peak times would I have something to complain about? what about my water? or my phone? TV?

I wonder if I brought this product from a store, could I return it because it isn't fulfilling the purpose it was sold to do?

I'd be happy paying a fixed cap if it helps xnet manage their datacap more easily? Say fusion $69.95+15.3 (15gb) = $85.25 every month regardless if I used less, but got charged more per GB ($2/GB?) if I went over that limit. Maybe you could let people set there own cap like you do now. But I would expect to have fast speeds when I want to use the net, stream youtube etc..

The talk about lack of bandwidth and like it or lump it reminds me of Theresa Gattung management style Smile

Quote: if those idiots at Telecom ever start a Naked DSL plan, I`ll jump back to them in an instant.

/Agreed they have lots of international bandwidth and I suspect packet inspection. I too had brillant speeds from them but they will never offer naked adsl.. Frown

Cheers,
Mortman



213 posts

Master Geek


  Reply # 148363 15-Jul-2008 23:21
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Yeah you`re not wrong, brother. Xnet`s promise did look too good to be true, and the catch is that they make their money by skimping on international bandwidth. All ISP`s should be required by law to reveal the amount of bandwidth and the number of customers they have. Otherwise I could start up an ISP, buy 20 mbps international bandwidth, sell it to 1000 people for $30 a month as FS/FS plans and watch them fly at 20 kbps each at peak times. It`s unfair.




If honest work and justice are not enough - we'll get a lawyer.

131 posts

Master Geek


  Reply # 148506 16-Jul-2008 14:05
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I join Xnet in April. Yes the speed has improve since then. but...
from reading various threads;

Many senior users have indicated the speed is not as good as it used to be.

If one used to be able to stream u-tube at peak time, and now it just merely made it, then
Huston there is a still a problem.

I think Xnet priotise traffic to the heavy pipe users i.e those fibre optics connection with  FS/FS

1G/1G ? Can you imagine these users on optics get 2M down?
Its not going to happen!

My 2 cents worth.

Please note I still think Xnet is a good ISP.



213 posts

Master Geek


  Reply # 148545 16-Jul-2008 16:12
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I wouldn`t think they prioritize, they`ve just grown too fast and the bandwidth they`re willing to buy is not enough for the number of customers they have.




If honest work and justice are not enough - we'll get a lawyer.

5 posts

Wannabe Geek


  Reply # 148587 16-Jul-2008 18:35
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i joined late last year, the speed was heaps better, international 500-600k downloads most times, nowdays i strugle to get 20-30 some days, also their FS plans are limited to adsl speeds even if your exchange has been updated to adsl2+, i've been sble to sync at around 13mb but xnet limits to around 8mb



213 posts

Master Geek


  Reply # 148611 16-Jul-2008 19:38
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Fusion is not limited to 8 mbps, the others may be. But I think that`s revealed on their website, so you know what you`re getting in that respect.




If honest work and justice are not enough - we'll get a lawyer.

12 posts

Geek


  Reply # 148620 16-Jul-2008 20:05
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Quote: if your exchange has been updated to adsl2+, i've been sble to sync at around 13mb but xnet limits to around 8mb

I've actually found the same thing, I'm connected at the moment at 11.113Mbps/944Kbps but the fastest speed test to NZ sites only comes in around ADSL1 speeds.. 7160kbps/786kbps

So I'm not sure about ADSL2+ speeds with Xnet..

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