[WXC/VFX] Any update on international speed issues?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] Any update on international speed issues?

attilathegorilla

213 posts

Master Geek

#24083 14-Jul-2008 21:44

Hi guys, I keep getting around 3 or 400 kbps international download speeds in the evenings. I thought this was supposed to have been sorted.

Any acknowledgement or updates on the issue and how it`s gonna be fixed?

If honest work and justice are not enough - we'll get a lawyer.

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460 posts

Ultimate Geek
Inactive user

#147946 14-Jul-2008 23:29

You do realise 300-400kbps is normal.

What speed were you expecting?

attilathegorilla

213 posts

Master Geek

#147968 15-Jul-2008 05:14

ninjabear:
You do realise 300-400kbps is normal.

What speed were you expecting?

Excuse me? I get 6000 kbps during the day international and over 10000 kbps National. When I say 400 kbps, it means 50 KB/s. It`s not normal on a FS/FS plan.

If honest work and justice are not enough - we'll get a lawyer.

Cameronn

334 posts

Ultimate Geek

Trusted

WorldxChange

#147984 15-Jul-2008 08:26

http://www.geekzone.co.nz/content.asp?contentid=7833 - Have you had a read of this thread? Some recent Q&A in regards to the Xnet Service.

Griven

174 posts

Master Geek

Trusted

#147985 15-Jul-2008 08:27

Cam beat me.

Nicholas Cuc

Network Support
WorldxChange Communications
www.xnet.co.nz

attilathegorilla

213 posts

Master Geek

#148016 15-Jul-2008 10:06

I`ve seen that there was an interview with that guy, but could only ever find a thread with the questions, but not the answers. Thanks for pointing me to it. Well it`s a pretty lethargic, negative interview to be honest, if those idiots at Telecom ever start a Naked DSL plan, I`ll jump back to them in an instant. Seems like the concept `economies of scale` is not a myth.

If honest work and justice are not enough - we'll get a lawyer.

Cameronn

334 posts

Ultimate Geek

Trusted

WorldxChange

#148019 15-Jul-2008 10:29

attilathegorilla: I`ve seen that there was an interview with that guy, but could only ever find a thread with the questions, but not the answers. Thanks for pointing me to it. Well it`s a pretty lethargic, negative interview to be honest, if those idiots at Telecom ever start a Naked DSL plan, I`ll jump back to them in an instant. Seems like the concept `economies of scale` is not a myth.

It's far from a myth, I'm sure all ISP's in New Zealand would love to provide a product which gave FS/FS access 24/7 :)

Who knows one day it might happen, until then contention ratio's will affect services across the board.

attilathegorilla

213 posts

Master Geek

#148021 15-Jul-2008 10:41

I was with Telecom Xtra for two years before switching to Xnet, and they were not affected nearly as much by speed problems. That`s what I`m referring to when I talk about `economies of scale`. A small country like us, especially so isolated, maybe our market is too small for multiple ISP`s. I always thought privatizing Telecom was a bad move, because of all the infrastractural upgrades we desperately need.

If honest work and justice are not enough - we'll get a lawyer.

Quic Broadband

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ninjabear

460 posts

Ultimate Geek
Inactive user

#148230 15-Jul-2008 18:38

oops i misread.I thought he meant 3000-4000kbps.My bad

Mortman

12 posts

Geek

#148352 15-Jul-2008 22:43

Quote: We will continue to invest in International capacity and equipment and super smart technicians to optimise the service will maintaining the best possible service at the best possible price

I want decent service, if my power cut out at peak times would I have something to complain about? what about my water? or my phone? TV?

I wonder if I brought this product from a store, could I return it because it isn't fulfilling the purpose it was sold to do?

I'd be happy paying a fixed cap if it helps xnet manage their datacap more easily? Say fusion $69.95+15.3 (15gb) = $85.25 every month regardless if I used less, but got charged more per GB ($2/GB?) if I went over that limit. Maybe you could let people set there own cap like you do now. But I would expect to have fast speeds when I want to use the net, stream youtube etc..

The talk about lack of bandwidth and like it or lump it reminds me of Theresa Gattung management style

Quote: if those idiots at Telecom ever start a Naked DSL plan, I`ll jump back to them in an instant.

/Agreed they have lots of international bandwidth and I suspect packet inspection. I too had brillant speeds from them but they will never offer naked adsl..

Cheers,
Mortman

attilathegorilla

213 posts

Master Geek

#148363 15-Jul-2008 23:21

Yeah you`re not wrong, brother. Xnet`s promise did look too good to be true, and the catch is that they make their money by skimping on international bandwidth. All ISP`s should be required by law to reveal the amount of bandwidth and the number of customers they have. Otherwise I could start up an ISP, buy 20 mbps international bandwidth, sell it to 1000 people for $30 a month as FS/FS plans and watch them fly at 20 kbps each at peak times. It`s unfair.

If honest work and justice are not enough - we'll get a lawyer.

JUPITER2K

131 posts

Master Geek

#148506 16-Jul-2008 14:05

I join Xnet in April. Yes the speed has improve since then. but...
from reading various threads;

Many senior users have indicated the speed is not as good as it used to be.

If one used to be able to stream u-tube at peak time, and now it just merely made it, then
Huston there is a still a problem.

I think Xnet priotise traffic to the heavy pipe users i.e those fibre optics connection with FS/FS

1G/1G ? Can you imagine these users on optics get 2M down?
Its not going to happen!

My 2 cents worth.

Please note I still think Xnet is a good ISP.

attilathegorilla

213 posts

Master Geek

#148545 16-Jul-2008 16:12

I wouldn`t think they prioritize, they`ve just grown too fast and the bandwidth they`re willing to buy is not enough for the number of customers they have.

If honest work and justice are not enough - we'll get a lawyer.

Peaches

5 posts

Wannabe Geek

#148587 16-Jul-2008 18:35

i joined late last year, the speed was heaps better, international 500-600k downloads most times, nowdays i strugle to get 20-30 some days, also their FS plans are limited to adsl speeds even if your exchange has been updated to adsl2+, i've been sble to sync at around 13mb but xnet limits to around 8mb

attilathegorilla

213 posts

Master Geek

#148611 16-Jul-2008 19:38

Fusion is not limited to 8 mbps, the others may be. But I think that`s revealed on their website, so you know what you`re getting in that respect.

If honest work and justice are not enough - we'll get a lawyer.

Mortman

12 posts

Geek

#148620 16-Jul-2008 20:05

Quote: if your exchange has been updated to adsl2+, i've been sble to sync at around 13mb but xnet limits to around 8mb

I've actually found the same thing, I'm connected at the moment at 11.113Mbps/944Kbps but the fastest speed test to NZ sites only comes in around ADSL1 speeds.. 7160kbps/786kbps

So I'm not sure about ADSL2+ speeds with Xnet..

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