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Topic # 24200 17-Jul-2008 18:45
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Looks like they've updated the mobile broadband plan page with the new casual rate (and also removing the Mobilise plans).

But now they're more separated (for mobile and computer), and Broadband Pro on the mobile isn't able to be bought on a 24mth term and there is no $10 double data.




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  Reply # 148964 17-Jul-2008 19:36
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Their pages have never really reflected reality. I have a no term 1 gig plan, so its $10 a month more then a term, yet I have always had the $10 double the cap, despite the site and CSRs saying that was not the case.

Thats the reason I cant just add a voice plan, is I would have to change to a term data plan on the phone, even if moving to non-term motormouth on account.




Richard rich.ms

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  Reply # 148988 17-Jul-2008 20:33
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The $10 double your usage insurance is "accurately" reflected in their help (the custhelp.com pages) seeing as it makes no mention of the 24 month contract being necessary. There always seem to be contradictions between what their staff say, the main site says, and the help site.

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