Vodafone's digital human

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Rikkitic

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#242402 26-Oct-2018 17:57

Today the news is full of VF's new in-store digital human employee. So what will people ask her? How will she respond? Aren't these things supposed to be driven by fuzzy logic?

So what is Kiri's reply if someone says they love her, or asks her for a date, or (god forbid) say they want to * her? Someone here must know.

Plesse igmore amd axxept applogies in adbance fir anu typos

DarthKermit

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#2114596 26-Oct-2018 18:11

Saw it on the nooz before. I found it quite off putting.

Coil

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#2114597 26-Oct-2018 18:15

Sounds like a gimmick to draw in possible customers.

Fred99

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#2114599 26-Oct-2018 18:19

Rikkitic:

So what is Kiri's reply if someone says they love her, or asks her for a date, or (god forbid) say they want to * her? Someone here must know.

It's NZ, where sheep dream of electric androids. Baaaa-gger off - stupid human.

gregmcc

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#2114704 26-Oct-2018 21:13

Rikkitic:

Today the news is full of VF's new in-store digital human employee. So what will people ask her? How will she respond? Aren't these things supposed to be driven by fuzzy logic?

So what is Kiri's reply if someone says they love her, or asks her for a date, or (god forbid) say they want to * her? Someone here must know.

Ah... finally a customer service employee that will actually understand and action a request......

epr

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#2114706 26-Oct-2018 21:30

gregmcc:
Rikkitic:

Today the news is full of VF's new in-store digital human employee. So what will people ask her? How will she respond? Aren't these things supposed to be driven by fuzzy logic?

So what is Kiri's reply if someone says they love her, or asks her for a date, or (god forbid) say they want to * her? Someone here must know.

Ah... finally a customer service employee that will actually understand and action a request......

That doesn't fit with Vodafones well established customer non service model sorry.

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raytaylor

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#2114739 26-Oct-2018 23:23

They said it quite plainly in the news piece

"So staff can concentrate on more high value conversations"

That elderly lady who has come in to top up her phone and needs the staff to do it because she is unable to comprehend how its done is wasting their time which could be put into another customer in the store that has more profit in the potential sale.

When I worked in retail, i would have loved this - buying an ipod, apple, playstation console, then please stop wasting my time on your $2 profit purchase and go talk to an android. I have money to make with that other customer over there.

Ray Taylor

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Rikkitic

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#2114740 26-Oct-2018 23:29

And a follow-up question: If someone does start making inappropriate comments to Kiri, can they be done for sexual harassment? Is it even possible to harass a digital someone? Does Kiri have to file a complaint?

Plesse igmore amd axxept applogies in adbance fir anu typos

raytaylor

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#2114751 27-Oct-2018 00:58

Kiri will then have an open invitation to join the Me Too movement

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