Have you tried simply speaking to the accounts team?

They will have a flag they can untick for marketing comms.

hio77:

 

Have you tried simply speaking to the accounts team?

They will have a flag they can untick for marketing comms.

 

Thanks hio77.

I sure have, but the texts still come.

MichaelNZ:

 

hio77:

 

Have you tried simply speaking to the accounts team?

They will have a flag they can untick for marketing comms.

 

 

Thanks hio77.

 

I sure have, but the texts still come.

 

That's bad then... It's a requirement in some law or act, i forget which one... someone here will fill in that blank i'm sure.

hio77:

 

That's bad then... It's a requirement in some law or act, i forget which one... someone here will fill in that blank i'm sure.

 

http://legislation.govt.nz/act/public/2007/0007/latest/DLM405207.html

I wonder if they are relying on s.11(2) as an 'out'.

(2) Subsection (1) does not apply to the extent (if any) to which it is inconsistent with the terms of a contract, arrangement, or understanding between—

(a) the person who authorised the sending of the principal message; and

(b) the recipient.

Can you set up a filter to automatically delete them? Or are they coming from a different sender each time?

alasta:

 

Can you set up a filter to automatically delete them? Or are they coming from a different sender each time?

 

Most of them are coming from "Vodafone".

MikeHales: Message me your details, I’ll get that sorted.
m

I PM'd @MikeHales and the 2 messages I sent are sitting there are showing as bold (unread?).

Last year it was 2degrees in a race to the bottom. This year Vodafone.

To be frankly honest Vodafone - your arrogance knows no bounds. Yesterday I called up to ask for the account name to be corrected to the company name which had been advised at the time of switching and the lady insisted I had to fill out a form (why?). This form hasn't even arrived in my email.

MichaelNZ:

 

MikeHales: Message me your details, I’ll get that sorted.
m

 

I PM'd @MikeHales and the 2 messages I sent are sitting there are showing as bold (unread?).

 

Last year it was 2degrees in a race to the bottom. This year Vodafone.

 

To be frankly honest Vodafone - your arrogance knows no bounds. Yesterday I called up to ask for the account name to be corrected to the company name which had been advised at the time of switching and the lady insisted I had to fill out a form (why?). This form hasn't even arrived in my email.

 

Whilst I feel your pain, I'm not sure how you expect rants like this, posted here, will help.

Send these sort of comms to Vodafone.  Post on their forum (if they still have it)

They don't spent their day reading each post here to find this sort of feedback and act on it.

MichaelNZ:

MikeHales: Message me your details, I’ll get that sorted.
m

I PM'd @MikeHales and the 2 messages I sent are sitting there are showing as bold (unread?).

 

Last year it was 2degrees in a race to the bottom. This year Vodafone.

 

To be frankly honest Vodafone - your arrogance knows no bounds. Yesterday I called up to ask for the account name to be corrected to the company name which had been advised at the time of switching and the lady insisted I had to fill out a form (why?). This form hasn't even arrived in my email.

I tried to get them to fix a mis-spelling in my account name and was told "Oh we can't do that, we'd have to create an entirely new account". I cancelled the account and walked away instead. This was several years ago shortly after the instore CSR literally laughed at me for asking when the Note 6 was going to be in store. "oh not for ages", despite it being launch day for the device in Auckland.

MichaelNZ:

 

MikeHales: Message me your details, I’ll get that sorted.
m

 

I PM'd @MikeHales and the 2 messages I sent are sitting there are showing as bold (unread?).

 

Last year it was 2degrees in a race to the bottom. This year Vodafone.

 

To be frankly honest Vodafone - your arrogance knows no bounds. Yesterday I called up to ask for the account name to be corrected to the company name which had been advised at the time of switching and the lady insisted I had to fill out a form (why?). This form hasn't even arrived in my email.

 

Have replied to your messages - thanks for those.

If yours is a business account, the form is here: https://www.vodafone.co.nz/cms/documents/business-account-name-change.pdf

Personal: https://www.vodafone.co.nz/cms/documents/personal-name-change.pdf

m

Update- still receiving spam messages.

MichaelNZ:

 

Update- still receiving spam messages.

 

What is the content of these latest messages?

John

Linux:

 

What is the content of these latest messages?

 

John

 

The last one was a prepaid advert.