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898 posts

Ultimate Geek

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# 242549 3-Nov-2018 08:11
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Is anyone else experiencing slow upload speeds on Fibre-X?  I'm on the max plan and usually get 300-400Mbps down and 100Mbps up however the upload speeds are now down around the 1Mbps range.  Download speeds are still good.  I've been on Fibre-X since launch and I've only notice the poor upload speed in the last week.

 

I tested over ethernet to local vodafone server and restarted all devices.

 

 

 

Keen to hear if this is impacting anyone else.


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615 posts

Ultimate Geek

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Vodafone NZ

  # 2118851 3-Nov-2018 08:44
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Where geographically are you?




Channel Manager, Help & Support @ Vodafone NZ




898 posts

Ultimate Geek

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  # 2118852 3-Nov-2018 08:47
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Miramar Wellington


 
 
 
 


Mr Snotty
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898 posts

Ultimate Geek

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  # 2118855 3-Nov-2018 09:13
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Asus RT-AC68U running merlin


Mr Snotty
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  # 2118862 3-Nov-2018 09:23
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Enable CTF in the router options. This router isn’t really suited well for Gigabit.






898 posts

Ultimate Geek

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  # 2118872 3-Nov-2018 09:34
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Thanks, it's already enabled.  The router has been rock solid with good speeds for a long time.




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Ultimate Geek

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  # 2119001 3-Nov-2018 13:58
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I managed to resolve this by unplugging the vodafone supplied cable modem and leaving it unplugged for 5 mins.  Speeds are back to normal now.

 

Interestingly reboots didn't work but a 5 min power down did.  I'm not sure why that is?


 
 
 
 


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  # 2119091 3-Nov-2018 15:34
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BigMal:

 

I managed to resolve this by unplugging the vodafone supplied cable modem and leaving it unplugged for 5 mins.  Speeds are back to normal now.

 

Interestingly reboots didn't work but a 5 min power down did.  I'm not sure why that is?

 

 

Is your cable modem in a closed place where it gets no ventilation or clogged with dust? perhaps the chips got too hot? 





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Master Geek


  # 2121383 7-Nov-2018 10:50
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BigMal:

 

Miramar Wellington

 

 

 

 

I'm also having major speed issues in Miramar - to the extent that Netflix is fuzzy and slow.

 

 

 

I have the new Vodafone supplied Router ( with LAN Cable to my TV) and Unlimited FibreX Max package.

 

 

 

Speeds had been very fast until last week sometime, now speeds  around 180/1 - from 500/100 2 months ago.

 

 

 

Will unplug everything for a while and see what happens.


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Geek


  # 2123037 9-Nov-2018 22:06
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We've been having speed issues with FibreX max (also based in Miramar). Speedtests are decent (400Mbps~), but real world usage really suffers (downloads can't get above 9MB/s per device, oddly). I also have an Edgerouter X and was using it instead of the UltraHub, but that produced weird buffer bloat-like issues (seriously high latency unless the WAN connection was saturated). When using the Edgerouter, download speeds were what I expected (i.e. 60MB/s+) at most times though.

 

As latency trumps speed, I have begrudgingly switched back to the UltraHub. I am glad that I'm not the only one with issues out here though.


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