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67 posts

Master Geek
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Topic # 242791 14-Nov-2018 11:21
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Anyone a fibreX/max customers would would mind sharing some trace data with me? I'm experiencing some really unstable connection issues, the tech seems to think there is an issue with my first hop latency. But as far as i can tell its about the same as it has been for the last 2 or so years.

 

Primarily interested in the hop between your external router and the first touch to Vodafone. Bonus points if you're in Wellington. just soemthing local like nzherald.co.nz

 

 


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30 posts

Geek
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Vodafone

  Reply # 2125489 14-Nov-2018 11:27
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Fiberx 1G Wellington

 

traceroute www.trademe.co.nz
traceroute to www.trademe.co.nz (202.162.73.2), 30 hops max, 60 byte packets
1 router.asus.com (192.168.1.1) 0.248 ms 0.381 ms 0.356 ms
2 118-92-219-254.dsl.dyn.ihug.co.nz (118.92.219.254) 3.730 ms 3.786 ms 3.831 ms
3 203.167.245.102 (203.167.245.102) 2.315 ms 2.758 ms 2.558 ms
4 203.167.245.101 (203.167.245.101) 2.274 ms 2.270 ms 2.255 ms
5 203.97.20.217 (203.97.20.217) 10.670 ms 10.757 ms 10.734 ms
6 203.97.20.219 (203.97.20.219) 12.515 ms 12.200 ms 12.205 ms
7 203.57.145.135 (203.57.145.135) 11.763 ms 11.990 ms 203.57.145.139 (203.57.145.139) 11.998 ms

 

traceroute nzherald.co.nz
traceroute to nzherald.co.nz (203.99.67.67), 30 hops max, 60 byte packets
1 router.asus.com (192.168.1.1) 0.251 ms 0.353 ms 0.313 ms
2 118-92-219-254.dsl.dyn.ihug.co.nz (118.92.219.254) 2.566 ms 2.787 ms 2.754 ms
3 203.167.245.102 (203.167.245.102) 2.093 ms 2.648 ms 2.559 ms
4 203.167.245.101 (203.167.245.101) 31.309 ms 31.213 ms 31.240 ms
5 203.97.11.217 (203.97.11.217) 10.832 ms 10.900 ms 10.881 ms
6 203.98.23.238 (203.98.23.238) 10.763 ms 10.692 ms 10.567 ms
7 203.99.66.10 (203.99.66.10) 10.842 ms 11.211 ms 10.954 ms
8 203.99.67.67 (203.99.67.67) 11.001 ms 11.496 ms 10.865 ms


35 posts

Geek
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Lifetime subscriber

  Reply # 2125505 14-Nov-2018 11:48
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FibreX Max (Cable) Chch

 

 

 

Tracing route to www.trademe.co.nz [202.162.73.2]
over a maximum of 30 hops:

 

1 <1 ms <1 ms <1 ms 192.168.101.254
2 29 ms 26 ms 19 ms 203-118-151-254.ihug.net [203.118.151.254]
3 14 ms 10 ms 11 ms 203.167.224.158
4 9 ms 10 ms 23 ms 203.167.224.157
5 21 ms 22 ms 22 ms 203.97.20.217
6 24 ms 26 ms 24 ms 203.97.20.219
7 23 ms 24 ms 24 ms 203.57.145.139
8 26 ms 22 ms 22 ms www.trademe.co.nz [202.162.73.2]

 

Trace complete.

 

 

 

Tracing route to nzherald.co.nz [203.99.67.67]
over a maximum of 30 hops:

 

1 <1 ms <1 ms <1 ms 192.168.101.254
2 10 ms 16 ms 14 ms 203-118-151-254.ihug.net [203.118.151.254]
3 14 ms 10 ms 10 ms 203.167.224.158
4 9 ms 9 ms 9 ms 203.167.224.157
5 22 ms 22 ms 22 ms 203.97.11.217
6 21 ms 22 ms 22 ms 203.98.23.238
7 21 ms 21 ms 22 ms 203.99.66.10
8 23 ms 22 ms 22 ms 203.99.67.67

 

Trace complete.


 
 
 
 


Mr Snotty
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  Reply # 2125508 14-Nov-2018 11:51
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Remember - on most ISP's the "first hop" to the BNG has ICMP de-prioritized meaning this number will always be massive.

 

Ping to the destination. The 2nd hop will always be high.







67 posts

Master Geek
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  Reply # 2125515 14-Nov-2018 11:58
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michaelmurfy:

 

Remember - on most ISP's the "first hop" to the BNG has ICMP de-prioritized meaning this number will always be massive.

 

Ping to the destination. The 2nd hop will always be high.

 

 

 

 

Yeap i get that, the Vodafone guy seems to think that its proof my router is causing what appears to up upstream packet drops.


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Vodafone

  Reply # 2125521 14-Nov-2018 12:06
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speshnz:

 

michaelmurfy:

 

Remember - on most ISP's the "first hop" to the BNG has ICMP de-prioritized meaning this number will always be massive.

 

Ping to the destination. The 2nd hop will always be high.

 

 

 

 

Yeap i get that, the Vodafone guy seems to think that its proof my router is causing what appears to up upstream packet drops.

 

 

Packet drops will be something I can look into.

 

PM me you account details and I can have a quick look on the BNG if you would like.

 

Shaun.




67 posts

Master Geek
+1 received by user: 16


  Reply # 2125526 14-Nov-2018 12:13
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shaunm:

 

 

 

Packet drops will be something I can look into.

 

PM me you account details and I can have a quick look on the BNG if you would like.

 

Shaun.

 

 

 

 

Cheers i appreciate it.

 

 

 

 


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  Reply # 2126885 14-Nov-2018 23:05
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1 <1 ms <1 ms <1 ms SYNOLOGYROUTER [xxx.xxx.x.x]
2 9 ms 24 ms 9 ms xxx-xx-xxx-xxx.dsl.dyn.ihug.co.nz [xxx.xx.xxx.xxx]
3 9 ms 9 ms 9 ms 203.167.245.102
4 26 ms 34 ms 11 ms 203.167.245.101
5 18 ms 19 ms 19 ms 203.97.11.217
6 19 ms 18 ms 19 ms 203.98.23.238
7 27 ms 20 ms 21 ms 203.99.66.10
8 19 ms 20 ms 19 ms 203.99.67.67

 

tracert to nzherald.co.nz, on fibreX cable

 

 

 

1 1 ms <1 ms <1 ms SYNOLOGYROUTER [xxx.xxx.x.x]
2 18 ms 11 ms 29 ms xxx-xx-xxx-xxx.dsl.dyn.ihug.co.nz [xxx.xx.xxx.xxx]
3 9 ms 11 ms 11 ms 203.167.245.102
4 10 ms 10 ms 10 ms 203.167.245.101
5 18 ms 19 ms 18 ms 203.97.20.217
6 20 ms 19 ms 20 ms 203.97.20.219
7 20 ms 21 ms 18 ms 203.57.145.135
8 19 ms 19 ms 20 ms www.trademe.co.nz [202.162.73.2]

 

tracert to trademe.co.nz, on fibreX cable

 

 





________

 

Antonios K

 

 

 

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