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136 posts

Master Geek


Topic # 24311 21-Jul-2008 12:01
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I would like to ask something about the Call Transfer /call Forward.on the xnet wedsite it says that we can use these features for free.But I wonder if I away from home and set up the call forward or transfer to a mobile number,if someone in local using their homephone to calls me, will they be charged at calling to a mobile's rate ?or this phone will be no charge ?Anyone knows please helps!CoolThanks

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  Reply # 149832 21-Jul-2008 12:09
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The service is free , the Call charges are not,

If you forward your call off to a mobile you will be charged from your VFX Line to Mobile, if you forward off to a International Number you will be charged from your VFX line to the International destination etc.

Remember when you have a Telecom Land line you charged for every service it seems , call minder etc , we don't charge for the services but Call are never going to be free unless it is a local call




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  Reply # 149833 21-Jul-2008 12:10
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The facility is free, but you pay for the "forward" part of the call.  So if you forward to a local number, you do not pay extra.  But if you forward to a mobile, you pay as if you made a call to your mobile.  The calling party does not pay extra if the call is forward, as they do not know they will have to pay.




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Master Geek


  Reply # 149836 21-Jul-2008 12:15
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maverick: The service is free , the Call charges are not,

If you forward your call off to a mobile you will be charged from your VFX Line to Mobile, if you forward off to a International Number you will be charged from your VFX line to the International destination etc.

Remember when you have a Telecom Land line you charged for every service it seems , call minder etc , we don't charge for the services but Call are never going to be free unless it is a local call


Thank you very much,I understand it now.So if we go out the best option is to set up the phone direct to voicemail,if an important
situation then they should reach us on a mobile Cool



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Master Geek


  Reply # 149839 21-Jul-2008 12:16
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Niel: The facility is free, but you pay for the "forward" part of the call.  So if you forward to a local number, you do not pay extra.  But if you forward to a mobile, you pay as if you made a call to your mobile.  The calling party does not pay extra if the call is forward, as they do not know they will have to pay.


Thank you very much.I got it nowCool

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  Reply # 149927 21-Jul-2008 16:31
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Cell calls are so cheap on a voip provider, I just foward it and pay the cost when I am out, I have no voicemail on the cell so I am totally incontrol if I pay or not by just rejecting calls that I dont want, they will then get a busy tone.

Better then getting home and having to deal with missed calls and left messages.




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