Vodafone Price increase by $3 feburary 2019

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Vodafone Price increase by $3 feburary 2019

gorringS

71 posts

Master Geek

#243372 8-Dec-2018 15:22

Just happen to notice that Vodafone planning price increase for all broadband customer regardless of what you been quoted in present contract . my case it set price on signup on 24mth contracts . Personally I believe that if you got contract it should be honoured at price signup to though out duration of contract as works both ways one can't just leave due to price increase as the been force stay due to early exit fees Just interested on what other people views are of this as i'm sure there be some like voice them here

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2844 posts

Uber Geek

#2141664 8-Dec-2018 15:38

There is no simple answer. It's a case where the 'fairness' of their actions comes down to what your contract says, and how was the offer was worded.

Even if there is scope for an increase in fees in the terms, if the promotion states $x for x months, then it would be reasonable to expect that to remain fixed, and for any clause allowing the price to be varied to apply after that period.

My $0.02... don't sign up for fixed term contracts. If I were in your situation however, I'd be looking to exit the agreement without penalty.

cokemaster

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#2141671 8-Dec-2018 16:19

It’s interesting cause when Spark did it, they gave you the option of exiting without penalty.

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BlinkyBill

1443 posts

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#2141680 8-Dec-2018 17:01

I happened to speak with my a/c manager from Vodafone yesterday. She said the $3 will be applied by all broadband suppliers to every plan.

sbiddle

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#2141683 8-Dec-2018 17:15

BlinkyBill: I happened to speak with my a/c manager from Vodafone yesterday. She said the $3 will be applied by all broadband suppliers to every plan.

Which is blatantly untrue.

quickymart

13924 posts

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#2141690 8-Dec-2018 17:31

Have they given any reason for the price rise?

Linux

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#2141692 8-Dec-2018 17:40

quickymart:

Have they given any reason for the price rise?

So the ARPU goes up! Why would they have to give a reason?

John

blakamin

4431 posts

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#2141699 8-Dec-2018 17:55

quickymart:

Have they given any reason for the price rise?

Johns redundancy package was HUGE!!!

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gorringS

71 posts

Master Geek

#2141700 8-Dec-2018 17:56

reason is broadband costs are going up is there reason stated on the website . view this url https://www.vodafone.co.nz/broadbandpricechange/

Hammerer

2476 posts

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#2141717 8-Dec-2018 19:35

cokemaster: It’s interesting cause when Spark did it, they gave you the option of exiting without penalty.

Is the Vodafone increase for the same reason as the Spark increase? As in https://www.geekzone.co.nz/forums.asp?forumid=39&topicid=240388

If so, then I presume instead of charging $5 per customer with a copper connection, Vodafone are charging $3 for all broadband customers.

dejadeadnz

2394 posts

Uber Geek
Inactive user

#2141762 8-Dec-2018 20:55

cokemaster: It’s interesting cause when Spark did it, they gave you the option of exiting without penalty.

Spark isn't perfect but currently it is galaxies ahead of VF in terms of corporate ethics. If Jason Paris is serious about reforming VF, he really needs to make it 1000 times more customer-centric and about 1 million times less arrogant.

ripdog

548 posts

Ultimate Geek
Inactive user

#2141780 8-Dec-2018 22:11

Really? Unlike Spark, they expect fibre users to subsidise copper users?

What a joke. Stuff like this is why I recommend literally any other NZ ISP or mobile provider over vf, when asked.

Hammerer

2476 posts

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Lifetime subscriber

#2141819 8-Dec-2018 23:08

ripdog:

Really? Unlike Spark, they expect fibre users to subsidise copper users?

What a joke. Stuff like this is why I recommend literally any other NZ ISP or mobile provider over vf, when asked.

Before you get carried away. Nobody has answered my question yet.

ripdog

548 posts

Ultimate Geek
Inactive user

#2141822 9-Dec-2018 00:15

Hammerer:

ripdog:

Really? Unlike Spark, they expect fibre users to subsidise copper users?

What a joke. Stuff like this is why I recommend literally any other NZ ISP or mobile provider over vf, when asked.

Before you get carried away. Nobody has answered my question yet.

Are there any other reasons an ISP would be increasing price in an absurdly competitive market like the NZ ISP market?

yitz

2074 posts

Uber Geek

#2141823 9-Dec-2018 00:20

Gonna have to swap out the Huawei gear sometime in the future = more $$ gets passed onto the consumer.

21brandon21

145 posts

Master Geek

#2142744 10-Dec-2018 20:28

Only affects Copper customers, just rang up doesn't affect people with UFB.

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