Looks like Vodafone has followed suit, SIM swaps in store only.
http://community.vodafone.co.nz/t5/Mobile-services/SIM-Swap-Process-Update/m-p/224160#M29658
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I wonder if this affects business customers. I spent about a month going through the painful process of getting a "My Vodafone" account setup to be able to do SIM Swaps for our staff when the business helpdesk started saying we could no longer do it over the phone.
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