Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › One NZ (including Farmside) › Being charged $0.00 over a year after leaving Vodafone
MikeB4

MikeB4
18775 posts

Uber Geek
+1 received by user: 12766

ID Verified
Trusted
Subscriber

#243900 8-Jan-2019 09:45
Send private message

Yesterday I recieved an email from Vodafone with an attached invoice for $0.00. I left Vodafone well over a year ago and then suddenly they send me a bill for nothing. But wait there is more, if I don't pay said $0.00 by the 17 January 2019 I will be charged a late payment fee of $18.40 and no doubt my credit score will be affected.

 

Why do Telcos and in particular Vodafone have so much issue with billing is it really that hard?

 

@JasonParis

 

@MikeHales

 

I have no desire to wait an eternity on the phone trying to get this sorted could either of you get this looked at I will PM my OLD account details when one of you replies.

 

 

 

Thanks in advance




Here is a crazy notion, lets give peace a chance.

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
MikeHales
615 posts

Ultimate Geek
+1 received by user: 213

Trusted

  #2156177 8-Jan-2019 09:46
Send private message

Drop me a message,sorry about that.
m



MikeB4

MikeB4
18775 posts

Uber Geek
+1 received by user: 12766

ID Verified
Trusted
Subscriber

  #2156189 8-Jan-2019 10:00
Send private message

PM sent, Thanks Mike




Here is a crazy notion, lets give peace a chance.

xpd

xpd
Geek of Coastguard
14116 posts

Uber Geek
+1 received by user: 4579

Retired Mod
ID Verified
Trusted
Lifetime subscriber

  #2156191 8-Jan-2019 10:03
Send private message

I kept getting one for quite a while years ago, stating that if I didn't pay my -0.20c balance, Id be pinged as well :) 




XPD / Gavin

 

LinkTree

 

 

 



mrdrifter
589 posts

Ultimate Geek
+1 received by user: 294

ID Verified
Trusted

  #2156201 8-Jan-2019 10:23
Send private message

I have a similar issue although its now being on-going for 7 years or so. When I moved on to a company plan my personal account was 0.03 in credit. I was getting a monthly email to advise me of this, until ~2-3 years ago, suddenly my 0.03 credit became -0.01. I'm not sure how my balance got reduced or why. I tried calling Vodafone a couple of times to sort it out and get my 3 cents back, but no one could figure it out.

dryburn
440 posts

Ultimate Geek
+1 received by user: 92


  #2156202 8-Jan-2019 10:26
Send private message

I am still getting a bill for vodafone even though the account is canceled

dfnt
1553 posts

Uber Geek
+1 received by user: 1036

Trusted
Lifetime subscriber

  #2156206 8-Jan-2019 10:31
Send private message

I was in the same boat, it took 4-5 phone calls to finally get it sorted

 

Are they still charging inactive accounts that are in credit a "inactive account fee" still?

 
 
 
 

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.
michaelmurfy
meow
13580 posts

Uber Geek
+1 received by user: 10912

Moderator
ID Verified
Trusted
Lifetime subscriber

  #2156220 8-Jan-2019 10:59
Send private message

My old Vodafone account started showing up on my credit score as not paid. I closed this account in October last year and there is $0 owing on it. There are some broken processes here regarding closed accounts.




Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

Coil
6614 posts

Uber Geek
+1 received by user: 2153
Inactive user


  #2156246 8-Jan-2019 11:17
Send private message

michaelmurfy:

 

My old Vodafone account started showing up on my credit score as not paid. I closed this account in October last year and there is $0 owing on it. There are some broken processes here regarding closed accounts.

 

 

 

 

Where does one see such credit score?

Cheers

 

 

coffeebaron
6304 posts

Uber Geek
+1 received by user: 3567

Trusted
Lifetime subscriber

  #2156247 8-Jan-2019 11:17
Send private message

Send them a cheque for $0.00 :)

 

 




Rural IT and Broadband support.

 

Broadband troubleshooting and master filter installs.
Starlink installer - one month free: https://www.starlink.com/?referral=RC-32845-88860-71 
Wi-Fi and networking
Cel-Fi supply and installer - boost your mobile phone coverage legally

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

MikeB4

MikeB4
18775 posts

Uber Geek
+1 received by user: 12766

ID Verified
Trusted
Subscriber

  #2156249 8-Jan-2019 11:20
Send private message

coffeebaron:

 

Send them a cheque for $0.00 :)

 

 

 

 

whats this "cheque" thing you speak of? tongue-out




Here is a crazy notion, lets give peace a chance.

michaelmurfy
meow
13580 posts

Uber Geek
+1 received by user: 10912

Moderator
ID Verified
Trusted
Lifetime subscriber

  #2156257 8-Jan-2019 11:35
Send private message

Coil:

 

Where does one see such credit score?

Cheers

 

Credit Simple will show Vodafone.




Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

 
 
 
 

Shop now at Mighty Ape (affiliate link).
irpegg
146 posts

Master Geek
+1 received by user: 102


  #2156269 8-Jan-2019 11:53
Send private message

I got this too right on xmas eve, haven't been with them for 2 years.  I emailed them back but no reply.

 

 

 

Sigh

Coil
6614 posts

Uber Geek
+1 received by user: 2153
Inactive user


  #2156367 8-Jan-2019 12:46
Send private message

michaelmurfy:

 

Coil:

 

Where does one see such credit score?

Cheers

 

Credit Simple will show Vodafone.

 

 

Interesting, Had a look and yeah I can see my Vodafone transactions and the month I was late on etc.
Not a single bad thing there, not sure why its telling me about my star sign and males and then my post code but it did confirm that most people in devonport have a better credit score than me..

Behodar
11101 posts

Uber Geek
+1 received by user: 6089

Trusted
Lifetime subscriber

  #2156374 8-Jan-2019 13:04
Send private message

Something turned up in my letterbox in a Vodafone envelope late last year, addressed to someone that moved out about 10 years ago. I wonder whether it was a random $0 bill too!

MadEngineer
4591 posts

Uber Geek
+1 received by user: 2570

Trusted

  #2156879 9-Jan-2019 10:49
Send private message

MikeB4:

coffeebaron:


Send them a cheque for $0.00 :)


 



whats this "cheque" thing you speak of? tongue-out

the more you know: you can make up your own cheque without the need of a cheque book.

Bonus points if you write it out on a piece of 4x2.




You're not on Atlantis anymore, Duncan Idaho.

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.








RSS feeds
Main feed
Forums feed
Copyright
©2002-2026 Geekzone®
Site features
Geekzone BI dashboard
Geekzone Badges
Geekzone Status Page

 

Site Information
Subscribe to Geekzone
Privacy Statement
Forum Usage Guidelines (FUG)
Advertising
Trademark and copyright