High Latency on Certain gaming servers

Forums › Vodafone New Zealand (including Vodafone, WxC, Farmside) › High Latency on Certain gaming servers

Piccaboo

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#245450 4-Feb-2019 16:58

Playing PUBG, when playing on SEA servers, I have a considerably higher ping (220ms) compared to friends in the same city (CHCH) but are on different Internet Providers.

I have a trace route

Tracing route to 74.201.102.172 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 2 ms 2 ms 2 ms 27.252.7.254
3 3 ms 2 ms 2 ms 10.200.12.29
4 139 ms 139 ms 139 ms 216.218.236.102
5 141 ms 140 ms 140 ms 216.218.236.101
6 168 ms 168 ms 168 ms 184.105.222.114
7 180 ms 179 ms 179 ms 184.105.64.50
8 199 ms 199 ms 199 ms 184.105.81.210
9 200 ms 199 ms 199 ms 206.223.119.107
10 224 ms 224 ms 224 ms 64.95.159.181
11 223 ms 223 ms 223 ms 64.95.158.185
12 224 ms 223 ms 223 ms 64.95.158.65
13 224 ms 224 ms 224 ms 63.251.128.53
14 225 ms 224 ms 224 ms 74.201.104.70
15 * * * Request timed out.
16 224 ms 224 ms 224 ms 74.201.102.172

Have called Vodafone multiple times with promises of call backs etc etc but no word on the cause.

Anyone able to she light or have similar experiences?

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#2172897 4-Feb-2019 17:25

@piccaboo Nothing wrong with 220ms Vodafone aren't calling you back as it's not a fault

Working as designed

Out of curiosity what latency are the other gamers getting and what are you expecting?

John

michaelmurfy

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#2172900 4-Feb-2019 17:32

I find it hard to believe that your friends would get less that would make any form of difference to game performance. In Wellington:

2degrees: 217ms
Spark: 220ms
Voyager: 220ms

This is working as expected - no fault. You can't change the laws of physics in term of the speed of light, these servers are far away.

As stated many many times on here a lower ping by a few ms is not at all going to make you a better player or even be noticeable - it is a pure placebo.

My advise? Stop watching your ping (actually hide it) and just play the game. If you experience problems then try another server closer to NZ.

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#2172901 4-Feb-2019 17:32

Also note any icmp traffic like doing a ping test does not get priority

Also use the pathping command and make sure you are gaining over Ethernet and not Wi-Fi

John

yitz

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#2172904 4-Feb-2019 17:38

I get (from chch)

--- 74.201.102.172 ping statistics ---
17 packets transmitted, 17 packets received, 0% packet loss
round-trip min/avg/max = 223.574/223.810/224.557 ms

It's probably coming back from Boston via Japan/Guam

Use a (gaming) VPN?

hio77

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#2172906 4-Feb-2019 17:43

That latency is pretty much on point with alternative routes.

there is an option of SE-MW3 but the bandwidth is so limited on that it's unlikely any large provider is going to push much in that direction.

While the latency is far lower, the throughput simply isn't there at scale...

Aren't there still AU based servers for PUBG...

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Piccaboo

4 posts

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#2172984 4-Feb-2019 18:46

There are still AU servers, but playing base isnt big enough so they dont open them. People i know are getting 130 ping from chch. So i think there is a problem? Im the only one with 220 to SEA

Jase2985

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#2172986 4-Feb-2019 18:51

i get the same 220ms ping in auckland on spark

Jase2985

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#2172987 4-Feb-2019 18:53

cant get 130 from chch its impossible. its 135ms from auckland to LA

its about 20ms more from chch to auckland

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#2172988 4-Feb-2019 18:53

130ms is not possible that far away and return

As already stated there is no fault / problem

John

yitz

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#2172990 4-Feb-2019 18:58

I think you got the wrong IP address for testing SEA servers.

Rather than contacting Vodafone it'd probably be easier to just change ISPs to the one your friend is using keeping in mind routing is dynamic and can change due to cable cuts and that commercial interconnection arrangements between ISPs change over time. I don't think any residential ISP will guarantee ping times to a particular destination.

gaddman

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#2173038 4-Feb-2019 19:22

Apparently PUBG servers are on AWS, at least according to https://pubgserverstatus.com/. Where do you see that IP address, just in-game or can you point me to a list somewhere? And can you get a traceroute from your friend getting 130ms?