[Vodafone Auckland] - Any account managers out there?

Forums › One NZ (including Farmside) › [Vodafone Auckland] - Any account managers out there?

BinaryLimited

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#245516 8-Feb-2019 09:44

Hi Vodafone human ninja's.

Are there any account managers(landline,mobile,internet) out there? Looking for one asap.

Not sure if this is the right thread but find it extremely painful to contact Vodafone business.

Wes

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Linux

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#2174854 8-Feb-2019 09:56

Account managers are assigned you don't request one, What is the actual query about?

John

BinaryLimited

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#2174896 8-Feb-2019 10:21

Linux:

Account managers are assigned you don't request one, What is the actual query about?

John

Query is about new business

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Linux

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#2174902 8-Feb-2019 10:34

BinaryLimited:

Linux:

Account managers are assigned you don't request one, What is the actual query about?

John

Query is about new business

You don't need an account manager then! You need sales

John

nzlogan

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#2174998 8-Feb-2019 12:16

Not sure if Vodafone's account managers have a similar role as Spark's, but the Spark account managers do sales too and I'd recommend talking to them directly. I didn't realise this until I called my account manager to help as their 'business' customer service representatives are absolutely useless.

Edit: Should probably say that not all of their customer service representatives are bad and that we've received much better service from Spark than what we did with Vodafone.

solutionz

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#2174999 8-Feb-2019 12:19

BinaryLimited:

Hi Vodafone human ninja's.

Are there any account managers(landline,mobile,internet) out there? Looking for one asap.

Not sure if this is the right thread but find it extremely painful to contact Vodafone business.

Wes

Don't do it. It doesn't get any less painful dealing with VF.

Lias

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#2175005 8-Feb-2019 12:45

If it's any consolation so far I've had one good Vodafone account manager out of 4 or 5.. rest are fvcking useless.

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BinaryLimited

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#2176953 12-Feb-2019 10:08

solutionz:
BinaryLimited:

Hi Vodafone human ninja's.

Are there any account managers(landline,mobile,internet) out there? Looking for one asap.

Not sure if this is the right thread but find it extremely painful to contact Vodafone business.

Wes

Don't do it. It doesn't get any less painful dealing with VF.

Glad it's not only me dealing with this issue!
Finally got whole of my account manager on Friday, was told I'd get something back by Friday cob or Monday the latest.... Still nothing.

I'm only trying to get services for 3 centre's, maybe it's a small job for them and they not interested? Who knows

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myfullflavour

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#2176989 12-Feb-2019 11:11

If you spend over $1000 / month I know of a few reps in Tauranga that are happy to take on new business.

quickymart

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#2177278 12-Feb-2019 18:24

@JasonParis ?

JasonParis

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#2177288 12-Feb-2019 19:00

BinaryLimited:
Hi Vodafone human ninja's.

Are there any account managers(landline,mobile,internet) out there? Looking for one asap.

Not sure if this is the right thread but find it extremely painful to contact Vodafone business.

Wes

Hi Wes. Sorry to hear about how difficult it has been to date. Think of me as your new Vodafone Business Account Manager! Send me an email at jason.paris@vodafone.com and I’ll get right onto it. Jason

Jason Paris

JasonParis

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#2177289 12-Feb-2019 19:01

Thanks for letting me know Quickymart!

Jason Paris

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JasonParis

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#2177292 12-Feb-2019 19:05

BinaryLimited:
solutionz:
BinaryLimited:

Hi Vodafone human ninja's.

Are there any account managers(landline,mobile,internet) out there? Looking for one asap.

Not sure if this is the right thread but find it extremely painful to contact Vodafone business.

Wes

Don't do it. It doesn't get any less painful dealing with VF.

Glad it's not only me dealing with this issue!
Finally got whole of my account manager on Friday, was told I'd get something back by Friday cob or Monday the latest.... Still nothing.

I'm only trying to get services for 3 centre's, maybe it's a small job for them and they not interested? Who knows

Aaarrgh! That’s no good. Can I help you out here? Flick me an email if you can and I can follow this up for you.

Jason

Jason Paris

BinaryLimited

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#2177501 13-Feb-2019 10:36

JasonParis:
BinaryLimited:

Hi Vodafone human ninja's.

Are there any account managers(landline,mobile,internet) out there? Looking for one asap.

Not sure if this is the right thread but find it extremely painful to contact Vodafone business.

Wes

Hi Wes. Sorry to hear about how difficult it has been to date. Think of me as your new Vodafone Business Account Manager! Send me an email at jason.paris@vodafone.com and I’ll get right onto it. Jason

Legend! email being sent to you now

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