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726 posts

Ultimate Geek
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Topic # 24723 1-Aug-2008 00:12
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Type: scheduled

Subject: Xnet Outage Notification - Important Notice

Begin: 2008-07-31 03:00:00

End: 2008-07-31 05:00:00

Body:

Please be aware we are making some changes to Network infrastructure during this period.

This will affect all Internet, VFX & DVX services provided by WorldxChange Communications. We hope to restrict downtime to an hour but it may take the full two hours specified.

Sorry for any inconvenience.
.......................................................
But xnet are you going to tel us what you guys changing about the network What are they we need to know.
Not just this silly outage... tell us plz thanks





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3267 posts

Uber Geek
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  Reply # 153194 1-Aug-2008 08:24
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"making some changes to Network infrastructure"

Surely that is more than what they need to say?  They do not have to say anything, because it is not a guaranteed service.  They could have said "oops, the cleaners needed a power point".




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112 posts

Master Geek


  Reply # 153246 1-Aug-2008 10:46
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They dont 'have' to tell you anything. They said there will be an outage, so there will be an outage. Its not up to you to decide if its a reasonable excuse for the outage. If you dont want to have an outage, switch providers.

3267 posts

Uber Geek
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  Reply # 153324 1-Aug-2008 14:25
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If it was an important service change/improvement, then we would know about it on here before they announce it (even if it is only a couple of hours before).  Xnet is unlike any other ISP and do actually tell us what we need to know, when we need to know about it.




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