[WXC/VFX] WAG54GP2 bug in latest firmware 2.01.06

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brdivu

23 posts

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Topic # 24789 2-Aug-2008 21:19

Firmware 2.01.06 has a bug in which the DHCP server's IP reservation feature doesn't work.
In version 2.01.03, this feature was working correctly.

I've had two warranty replacments for my linksys WAG54GP2 router before I identified it as a firmware bug with the latest firmware. The new units came with firmware 2.01.03 each time, and of course, I'd automatically patch it to the latest version from the linksys website, to make sure it was up to date.

After I'd had the third unit, I realised it was the new firmware, and then sent it back again for another replacement from the supplier (3rd time), and I'd then make sure I left the original 2.01.03 firmware intact and I'd not have a problem.

This was good in theory, except that when XNET sent the config down to my router for the VFX, it of course installed the new firmware also!!!

Linksys is now aware of this bug, and I hope fill fix it at some stage, but I don't know when.

So my problem now is that I need this feature to work on my router, and I've got no way to get back to the older firmware version.

So my question is to XNET is, can you please revert your provisioning configuration back to the previous firmware version (2.01.03) for now until linksys release the next version? I'm sure I can't be the only person who's run into this problem.

Jason.

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23 posts

Geek

Reply # 153690 2-Aug-2008 21:20

I've also spoken to xnet tech support, and they've raised a ticket against my account. I don't have the ticket number on me, but my xnet username is JET.

Cameronn

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Reply # 153932 4-Aug-2008 08:30

I believe we've resolved this today by reverting to the .03 firmware version for your particular config.

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Omyck

23 posts

Geek

Reply # 153956 4-Aug-2008 10:30

Hi Cameronn

Can you please do the same for me as I have the exact same problem as brdivu. My user name is marcush, this would be much appreciated as it is driving me nuts.

Thanks in advance

brdivu

23 posts

Geek

Reply # 153960 4-Aug-2008 10:39

I believe that in addition of the DHCP reservation issue, the latest firmware also introduces a bug with the DNS proxy on the router.

After a period of time, my internet access would die, but the DSL and PPP on the router still looked connected.

On my PC though, I could not ping any domain names, but could successfully ping their IP addresses.
If I rebooted my router, it all started working again (for a while).

This behaviour was seen on more than one WAG54GP2, so it must also be firmware related I think.

Omyck

23 posts

Geek

Reply # 153963 4-Aug-2008 10:45

I get excatly the same issue however I just log onto the router and disconnect the gateway then reconnect it. This works but of course only lasts for so long before it falls over again.

Cameronn

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Reply # 153967 4-Aug-2008 10:55

Omyck:
Hi Cameronn
Can you please do the same for me as I have the exact same problem as brdivu. My user name is marcush, this would be much appreciated as it is driving me nuts.
Thanks in advance

Hi Omyck,

I'll request this change to your device also. Please be aware this code has a few issues and may not be as stable for voice operations as the .06 code, we will not be able to address any voice issues if running on this code,

Hopefully Linksys will be able to address the issue with the .06 code & IP reservation via MAC.

Thanks
Cameron

Cameronn

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Reply # 153979 4-Aug-2008 11:43

Omyck:
Hi Cameronn
Can you please do the same for me as I have the exact same problem as brdivu. My user name is marcush, this would be much appreciated as it is driving me nuts.
Thanks in advance

Your device should now be running the .03 code.

Omyck

23 posts

Geek

Reply # 154177 5-Aug-2008 07:15

Don't mean to be a pain but the .03 version is loaded which is all good but this doesn't seem to have fixed my problem so I guess for now I will have put up with it for now but cameron you could put me back on the .06 version just in case I do run into any voice issues. Sorry about this but I will try anything to fix the stupid dhcp/dns issue. Thanks

Cameronn

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Reply # 154192 5-Aug-2008 08:23

Omyck: Don't mean to be a pain but the .03 version is loaded which is all good but this doesn't seem to have fixed my problem so I guess for now I will have put up with it for now but cameron you could put me back on the .06 version just in case I do run into any voice issues. Sorry about this but I will try anything to fix the stupid dhcp/dns issue. Thanks

I'll see if I can arrange this to happen today.

wuffie

27 posts

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Reply # 156111 11-Aug-2008 23:29

I was having the same problems with the DNS proxy stuffing up too, the easyest work around for it is to Specify a DNS server in your windows network settings :) fix'd my problems in seconds

xnet dns servers are
58.28.4.2 (primary server)
58.28.6.2 (secondary server)

You only need one (the primary) in the windows TCP\IP settings, so u can keep pointed one at your router tho i have heard that accessing the DNS directly and not thought ur routers DNS proxy is faster :)

also im sure u could probly get the DHCP to specify the DSN server to use but i havent looked into it cuse im lazy and my work around works, only large networks would benifit from that
Edit: After quickly passing by the basic setup page I noticed that under the "Network Address
Server Settings (DHCP)" settings was 3 entrys for "Static DNS" ;) im sure thats where you add the Xnet DNS server address to make life easyer for anyone having DNS issuses :)

as for the cause of the DNS proxy failure ive only noticed it when useing alot of connections like a P2P app or running several downloads with multiple connections

:) hope the next firmware dosnt have many bugs in it, im not happy about Xnet Forceing me to update to buggy firmware, i know its not there fault but id rather update it myself

brdivu

23 posts

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Reply # 156140 12-Aug-2008 06:55

I totally agree. I'd rather xnet didn't automatically update the firmware on myrouter without my permission.
I would prefer to update it myself.

maverick

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Reply # 156143 12-Aug-2008 07:26

The reason the firmware is updated and controlled by us is that the firmware is very important for correct SIP working and interop on the Voice network, the older code has a number of issues which may effect call control the 03 code is actually very buggy,

Whilst we maintain a pretty good QA before releasing firmware to devices there may be issue's which are not picked up due to so many unique deployments and LAN configurations, but if you do not run current supported firmware on devices then any issues can not be looked at by us and we can take no responsibility if you have cal issues as your running unsupported code.

So for us we would prefer that no one ran old code through the network.... the newer code is a far better build and has a lot of SIP fixes and for VFX this is the most important part of the firmware builds.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

brdivu

23 posts

Geek

Reply # 156150 12-Aug-2008 07:58

Fair enough, I can see your point.
I guess all you can do is put pressure on Linksys to fix the bugs in 2.01.06.

wuffie

27 posts

Geek

Reply # 156151 12-Aug-2008 08:06

I realize this and agree with it, being in the IT field myself I know the hassle and annoyance of someone using old software/code when the new stuff runs to much better and causes less hassle for me

Im just a little worried about the fact I now have less control over my own hardware and that I cant easily revert to the Previous firmware in 5 mins if something important breaks

Also does the firmware upgrade happen at any spicific time?
I know firmware update arnt often but will my modem reboot at midnight, in the arvo or while im using the internet/VoIP phone for an important meeting?
I couldnt find any info on if it reboots at a spicific time or not so forgive me if this has been addressed and im just blind :)

maverick

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Reply # 156153 12-Aug-2008 08:12

No this is a perfectly good question,

Config updates are checked periodically & Firmware updates will not reboot your device once downloaded and installed if there is activity on the device, ie Voice call the device will wait untill no activity and then restart.

Also please note, there has only been one firmware update for this device in 2 years, so the updates are very very infrequent and most probably the only time you will see it occur is when it is first provisoned and only if it is on the 03 code.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

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