Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




35 posts

Geek
+1 received by user: 4


Topic # 248361 22-Mar-2019 12:07
Send private message quote this post

Hi All.

 

I've been helping a local golf club with their broadband. As a result of diagnosing and resolving a VDSL disconnect problem, Vodafone supplied a replacement HG659 router. (Turned out there was a line fault.)

 

Internet access is working but the router, which has been running for a few days, no longer responds when pointing a browser at its LAN address for management. Also, it's wireless networks are visible but cannot be connected to. These problems persisted after a restart. (FWIW, I've seen the web access issue at another customer with an HG659b.) 

 

A Chorus (Downer?) tech told the staff that these routers are prone to over-heating and they need to be placed somewhere cool. It is certainly quite warm where the router is but the previous HG659, now back at Vodafone, did not have any problems with browser access or wireless. 

 

Furthermore,  Speedtest shows that both download and upload speeds have dropped. Download: 28Mbps, now 19Mbps. Upload 4.8Mbps, now 0.9Mbps. The tech said this may take a week to come right, I assume when DLM doing its thing.

 

I'm inclined to recommend that a better router is purchased (e.g., Fritz!Box 7490 or a DrayTek Vigor130 + a switch + a wireless access point). The site is semi-rural and there is no UFB present or planned.

 

Questions to those with experience of these routers:

 

     

  1. Are they susceptible to problems from getting too hot, or other issues with browser access and wireless?
  2. What do you recommend as a replacement?  

 

Thanks in advance

 

Scott

 

 


Create new topic
4393 posts

Uber Geek
+1 received by user: 2510

Trusted
Lifetime subscriber

  Reply # 2203321 22-Mar-2019 12:23
Send private message quote this post

The HG659 is a good basic router and speed might be down due to DLM don't keep powering off the router or DLM will bring down the line speed to make the internet more stable

729 posts

Ultimate Geek
+1 received by user: 94

Lifetime subscriber

  Reply # 2203325 22-Mar-2019 12:38
Send private message quote this post

Factory reset of the HG659 should return web management access.

 

I had the problem with loss of web management access (still had internet access) when I played with opening up the DMZ. I am guessing that closing web management is a router protection process to prevent un-authorised access to the router.

 

I have had my HG659 (from Skinny) since Jan 2017. I have never noticed any over heating issues.

 

Edit: ... web management should read LAN browser management...





Gordy


 
 
 
 


'That VDSL Cat'
9927 posts

Uber Geek
+1 received by user: 2324

Trusted
Spark
Subscriber

  Reply # 2203329 22-Mar-2019 12:42
Send private message quote this post

If your speed has dropped that much at sync rates, you have a fault.

 

If speedtests have dropped that much, you need to investigate if that's actually a speed drop or just utilization on your network.

 

 

 

This sort of issue is pretty common where the hg659 wont let you in is common when the mac table is filled up - Your not providing free wifi off this are you?





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




35 posts

Geek
+1 received by user: 4


  Reply # 2203376 22-Mar-2019 13:54
Send private message quote this post

Thanks for the prompt responses. 

 

@hio77, yes, I suspect that the line issue has either not been resolved or has been made worse. The Chorus/Downer tech who came onsite said that performance should improve after a week. I'm doubtful but ready to open another ticket on Monday. Frustrated that I can't log on and look at the VDSL stats.

 

Interesting about the MAC address table possibly being full.

 

The network has at least one other wireless router and an extender, maybe four switches, and at least 12 PCs, printers and POS terminals on UTP. All devices have Internet access through the HG659 and as far as I know, they are all working. This implies that their MAC addresses are in the HG659's table, unless the router is rapidly swapping them in and out to keep up. In fact, I was using Chrome on one of their PCs, so not even an additional MAC.

 

Would a MAC address limit only impact web access to the management interface and connecting using wireless? 

 

With this many devices, should be look for a more capable router?

 

 


'That VDSL Cat'
9927 posts

Uber Geek
+1 received by user: 2324

Trusted
Spark
Subscriber

  Reply # 2203391 22-Mar-2019 14:29
One person supports this post
Send private message quote this post

Bingo. your breaking the 16 device limit on the wireless bands, Likely the 32 device global limit too.

 

 

 

For your usecase, i'd install a network designed for that. not one designed for a small business/home.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.




35 posts

Geek
+1 received by user: 4


  Reply # 2203429 22-Mar-2019 15:50
Send private message quote this post

hio77:

 

Bingo. your breaking the 16 device limit on the wireless bands, Likely the 32 device global limit too.

 

For your usecase, i'd install a network designed for that. not one designed for a small business/home.

 

 

I'm with you on that. Where did you find those limits for these routers? Not disputing them but as I'm sure you know, references are useful when trying to convince people to spend money. 


4331 posts

Uber Geek
+1 received by user: 94

Moderator
Trusted
Lifetime subscriber

  Reply # 2203430 22-Mar-2019 15:56
One person supports this post
Send private message quote this post

Lots of results here on geekzone, spark also reference it and from memory the Vodafone forums do to.



35 posts

Geek
+1 received by user: 4


  Reply # 2203436 22-Mar-2019 16:12
Send private message quote this post

Thanks people, that'll do fine. As always, Geekzone forums come through.


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

NZ and France seek to end use of social media for acts of terrorism
Posted 24-Apr-2019 12:13


Intel introduces the 9th Gen Intel Core mobile processors
Posted 24-Apr-2019 12:03


Spark partners with OPPO to bring new AX5s smartphone to New Zealand
Posted 24-Apr-2019 09:54


Orcon announces new always-on internet service for Small Business
Posted 18-Apr-2019 10:19


Spark Sport prices for Rugby World Cup 2019 announced
Posted 16-Apr-2019 07:58


2degrees launches new unlimited mobile plan
Posted 15-Apr-2019 09:35


Redgate brings together major industry speakers for SQL in the City Summits
Posted 13-Apr-2019 12:35


Exported honey authenticated on Blockchain
Posted 10-Apr-2019 21:19


HPE and Nutanix partner to deliver hybrid cloud as a service
Posted 10-Apr-2019 21:12


Southern Cross and ASN sign contract for Southern Cross NEXT
Posted 10-Apr-2019 21:09


Data security top New Zealand consumer priority when choosing a bank
Posted 10-Apr-2019 21:07


Samsung announces first 8K screens to hit New Zealand
Posted 10-Apr-2019 21:03


New cyber-protection and insurance product for businesses launched in APAC
Posted 10-Apr-2019 20:59


Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans
Posted 7-Apr-2019 09:05


DHL Express introduces new MyDHL+ online portal to make shipping easier
Posted 7-Apr-2019 08:51



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.