Well that was short lived!
Have been with Vodafone for years with a on account mobile. Thought I'd take the leap and move my Fibre to them also.
Received an email several weeks back confirming Fibre would be connected today 8th May, AM. So took a day off work to be home to make sure the new Vodafone HUB was connected so those in the house were not without internet. Was previously with Spark (had given 30 days notice) for fibre so suspected just a Chorus change would happen at the exchange end.
So this afternoon when the Vodafone Hub wasn't showing connected, I decided to give Vodafone a call.
Just the usual, someone who barely spoke english, repeating over and over again something about my ROM ID, have no idea what that is, and a pending credit check.
Queried why the credit check wasn't processed weeks ago when I ordered Fibre and chose the connection date, she couldn't answer, but approved straight away. Wasn't getting anywhere over the phone so tried online chat to see if the connection would happen today, and have now been told that it cant happen until after Spark have disconnected me later in the month.
So a day wasted. Have now told Vodafone to cancel the fibre request, will now phone spark to keep the connection with them. Anyone want a Vodafone Fibre Hub, suspect I might have one to give away...lol