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104 posts

Master Geek


Topic # 24980 8-Aug-2008 15:36
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In short, these guys are bloody tops.

Yesterday, at around 4pm I called Vodafone requesting to sign up for their plans (The ultimate pack is so well priced). After around 10 minutes on the phone (With no time on hold!) I had an account all signed up for. I was told it would take 3 - 10 business days to process this, which I thought was fair enough.

However, this morning I received an email and a txt message saying my internet and phone line was due to be connected today. I was a little sceptical, though by 2pm today, I had a phone line. I have yet to try my internet (I'm at work) but I can't say why it wouldn't be connected.

In short, less than a 24 hour turn around time. Bloody amazing Vodafone!

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152 posts

Master Geek


  Reply # 155230 8-Aug-2008 15:39
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Great to see some positive stories on here...excellent news!

nxc

45 posts

Geek


  Reply # 155239 8-Aug-2008 16:10
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Is this not the norm? Earlier this year I signed with Vodafone Broadband and received a pretty good experience. Nice and fast. Got my landline & internet in two days :) which was quite amazing :).

Vodafone pricing is on par to the market rate (not to say pretty competitive). The only thing missing is flexibility. You know sometimes you don't really want double-up your data. Just need a bit more :D

Overall, I'm happy with their broadband & landline service :)

BDFL - Memuneh
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  Reply # 155243 8-Aug-2008 16:12
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I think it may be the norm. But the problem is that you only hear the bad stories - not everyone come around to post about their good customer experiences - which is a shame I am sure there are some good cases to report, like this one.




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