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3nvy

104 posts

Master Geek


#24980 8-Aug-2008 15:36
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In short, these guys are bloody tops.

Yesterday, at around 4pm I called Vodafone requesting to sign up for their plans (The ultimate pack is so well priced). After around 10 minutes on the phone (With no time on hold!) I had an account all signed up for. I was told it would take 3 - 10 business days to process this, which I thought was fair enough.

However, this morning I received an email and a txt message saying my internet and phone line was due to be connected today. I was a little sceptical, though by 2pm today, I had a phone line. I have yet to try my internet (I'm at work) but I can't say why it wouldn't be connected.

In short, less than a 24 hour turn around time. Bloody amazing Vodafone!

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Madmax77
152 posts

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  #155230 8-Aug-2008 15:39
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Great to see some positive stories on here...excellent news!

 
 
 

Move to New Zealand's best fibre broadband service (affiliate link). Note that to use Quic Broadband you must be comfortable with configuring your own router.

nxc

nxc
45 posts

Geek


  #155239 8-Aug-2008 16:10
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Is this not the norm? Earlier this year I signed with Vodafone Broadband and received a pretty good experience. Nice and fast. Got my landline & internet in two days :) which was quite amazing :).

Vodafone pricing is on par to the market rate (not to say pretty competitive). The only thing missing is flexibility. You know sometimes you don't really want double-up your data. Just need a bit more :D

Overall, I'm happy with their broadband & landline service :)

freitasm
BDFL - Memuneh
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  #155243 8-Aug-2008 16:12
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I think it may be the norm. But the problem is that you only hear the bad stories - not everyone come around to post about their good customer experiences - which is a shame I am sure there are some good cases to report, like this one.




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