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549 posts

Ultimate Geek
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# 250661 20-May-2019 19:43
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Hi guys, wanted some advice on internet plans for seniors. My mum is on Vodafone get 15 plan which is an old Telstra plan it has the old fashioned Technicolor 7210D modem. This week she could access websites but not Netflix , Lightbox or TVNZ streaming’ apps. I factory reset the modem still no luck trying to get it working short story rang vodafone to get it fixed an hour later back up and running. However the agent said that the modems are no longer supported and there is no guarantee that their fix would work for a long time. The advice was to look at other plans with another modem is this correct can’t I just get another modem? Or should I look at other plans what’s available for seniors?. The plan she has currently is 15g copper phone line and a few free national calls this is 68 per month. The plans I have looked at are around another 10 to 15 per month are there no options now for older people that just want the odd bit of web surfing and email? . Any good plans out there?

Edit forgot to add on Telstra cable currently

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4893 posts

Uber Geek
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  # 2241819 20-May-2019 20:03
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I would say no fixed line plans are made for senior citizens (I could be wrong)

But pick up a newer modem online like the HG659 (If you want a free mint condition one for your mum DM me the details will courier to you tomorrow)

Have you actually looked at the fixed line plans offered by VodafoneNZ on the website?

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Uber Geek
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  # 2241821 20-May-2019 20:06
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Sorry HG659 will not work on VodafoneNZ cable HFC

It's not Telstra Cable it's VodafoneNZ Cable

 
 
 
 




549 posts

Ultimate Geek
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  # 2241829 20-May-2019 20:20
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Linux: Sorry HG659 will not work on VodafoneNZ cable HFC

It's not Telstra Cable it's VodafoneNZ Cable


I have a home hub and a HG659 but can’t use it either. I looked online couldn’t find the low gig plans they used to offer just the normal plans. There was a good deal for 24 months but don’t want to lock in that long. Xtra used to offer a10 gig plan as well which is around same price but no longer on website as well. Thanks anyway

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Master Geek
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  # 2241845 20-May-2019 20:58
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Have you checked out this package? 20GB and national calls for $39.99 a month

 

https://www.vodafone.co.nz/seniors/

 

Cheaper than their current package but does use the mobile network rather than cable lines.


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  # 2241849 20-May-2019 21:04
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That looks like a good offer above



549 posts

Ultimate Geek
+1 received by user: 42


  # 2241850 20-May-2019 21:06
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mysticnz:

Have you checked out this package? 20GB and national calls for $39.99 a month


https://www.vodafone.co.nz/seniors/


Cheaper than their current package but does use the mobile network rather than cable lines.



Thank you that’s a good offer , totally missed that will check it out



549 posts

Ultimate Geek
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  # 2241855 20-May-2019 21:10
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Linux: That looks like a good offer above


Have sent it to her to look at loss of copper line is always the hard thing to get over at that age:)

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