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23 posts

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#25073 11-Aug-2008 14:03
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Hi, So recently I've been having issues with my internet past midnight, wondering whats causing my massive lag spikes and slow downloads with even browsing becoming difficult in some cases.

I found out the other night that Xnet has created a new plan which I had no prior warning of. "HSI Torrent" this plan is destroying my internet from midnight onward because it seems Xnet is kind enough to forget to put a priority in place for the two ADSL plans they offer. I'm forced to put up with a dialup type connection past the point of midnight and being a full paying customer I'm getting quite annoyed about this. Its bad enough alone having a flatmate try to torrent on a normal connection, but giving Xnet's New Zealand customers free reign over the bandwidth is the worst and I can only imagin most of this bandwidth is being used to down load illegal content or is used by people with unhealthy obsessions.

I'll sit and pray for some kind of Priority for the the people that are taking the short straw because of this new plan. I have already rung Xnet help desk and all they have to say is that other people are complaining, but they see no issue with our connection to the internet so they assume we'll forget maybe. I dont want to be subjected to this every night please.

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  #155921 11-Aug-2008 15:24
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You may have been hiding under rock or something because the plan has been out for a while now.

Never had any problems after midnight, im on the torrent plan also. Speeds are the same as they were prior to the plan coming out.

Im still getting a healthy 7-10MBps after midnight. I find that between the hours of 4pm - 11pm my speed will drop to around 5-6MBps.

Give them a ring there might be some issues with your connection

xpd

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  #155933 11-Aug-2008 16:07
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Im not actively online after midnight much, but the few times I have been, it seems ok to me.




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  #155944 11-Aug-2008 16:26

Haven't noticed any speed issues after midnight either

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  #156011 11-Aug-2008 20:24
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i thought i add my 2c worth as well .... i have no issues with speeds since the plans started i am 6 ks from the exchange and rural area . all good here ....




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  #156037 11-Aug-2008 21:06
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Kooz: Its bad enough alone having a flatmate try to torrent on a normal connection,


My guess is it's your flatmate.....  :)

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  #156056 11-Aug-2008 21:33
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I'm guessing from the comments about "people with unhealthy obsessions." and "illegal content" that this is no more then a troll - esp since its from a new user.




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  #156057 11-Aug-2008 21:34
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I dont know if you can blame the "new" plan as its been available for some time. my speed has dropped lately aswell.



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  #156092 11-Aug-2008 22:15
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I have noticed recently as well (maybe more over the last 2 weeks or so) that the internet sturggles to cope after midnight. and somtimes it wont even load a single page, so I have to refresh it several times for it to eventually load.

While it could just be a conincidence that the internet does slow down between the hours of free traffic for those on the torrent plan, it seems to be pretty difficult to place it on anything else particularly seeing as my internet runs very well at all other hours of the day. (without reseting the router or doing anything)




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  #156123 12-Aug-2008 00:10
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No, I am not a troll. And I have just recently started using the internet after midnight and have noticed that right after it starts this. Its obvious that if this Torrent plan is activated right on midnight then peoples connections are opened up and suck up the bandwidth that we ususally have =( We're going to give Xnet another call and see what happens. Hopefully we get a more intelligent response this time.

While it could just be a conincidence that the internet does slow down between the hours of free traffic for those on the torrent plan, it seems to be pretty difficult to place it on anything else particularly seeing as my internet runs very well at all other hours of the day. (without reseting the router or doing anything)


And yeah. This is exactly what happens to us. Its fine ALL day, no bumps no hickups then BAMP, 12' midnight hits and suddenly its like we're on dialup and our internet cant push to much info out or in or else it dies on us. =(



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  #156124 12-Aug-2008 00:15
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Speaking of which, 14 minutes past midnight and our internet has already doubled in the time it takes to do a normal command. =(

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  #156133 12-Aug-2008 04:31
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Kooz

When do you sleep ?




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  #156215 12-Aug-2008 10:40
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I am on the torrent plan and it is obviously there for a reason to download torrents which is great since xnet are the only isp that do so.  Which has freed up the time when most people are using from 4pm till midnight.  I would say that if you're not downloading torrents and you want to access the internet the most be 12am & 8am you best move to another provider?

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  #156232 12-Aug-2008 11:21
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Yes and no....  I can see where the OP is coming from, when he joined Xnet, there was no torrent plan etc....   so why should he change just because Xnet introduce a new plan ?
They almost need 2 networks/bandwidth pools.... one all the Torrent plan users are on and the other for everyone else.




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  #156254 12-Aug-2008 12:40
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What does unhealthy obsession entail?



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  #156255 12-Aug-2008 12:45
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xpd: Yes and no....  I can see where the OP is coming from, when he joined Xnet, there was no torrent plan etc....   so why should he change just because Xnet introduce a new plan ?
They almost need 2 networks/bandwidth pools.... one all the Torrent plan users are on and the other for everyone else.


Prettymuch my point. Thankyou for clearing it up to say the least. Yes the torrent plan was never active and like i've stated I had never even heard of it. Again, I can only pray they do something like what you've said, although I'm only one customer to Xnet I really hope they sort out this issue. Even they themselves have stated that others are complaining, although to what extent I do not know.

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