Having been a loyal Vodafone customer for both mobile and landline services for the past eight years, I lept the chance to upgrade my landline from ADSL to Fibre. And when the customer service guy said he would also merge my two bills into one it seemed like a dream come true.
I'm now in a strange position, according to my latest landline bill and Vodafone Customer Services, I'm still an ADSL user, yet the fibre has been installed by Chorus and I've been using it since the end of May with its much faster speed.
As I also requested the termination of a couple of Sky channels, the landline phone service and the the bedroom MySky service, its strange to see than Vodafone want to continue to bill me for these for June.
How long before Vodafone sort me out?
I'm currently waiting to speak to someone at Vodafone as I type this post to the GeekZone forum.