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23 posts

Geek
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# 251213 13-Jun-2019 18:06
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Fellow Geeks

 

Six months ago I applied for Fibre upgrade from VDSL.  Existing VDSL is old school on copper wire overground post to house soffit.  I have requested Fibre to go underground and I have installed a 32mm conduit under lawn adjacent to driveway from my boundary to under my house (approx 10 metres) to accommodate this connection.  I even put a draw string in there.  Basically 90% of the job has already been done by me.  @ChorusNZ have been round twice to assess the job complete with photos and I have discussed it all with them both times.  It is a VERY simple layout and job. I will even assist under the house.

 

As for work outside my property, the most logical move involves a straight line dig of a MAXIMUM of 2.5 linear metres across the berm (depending exactly where the fibre line is under the berm) to the conduit at the boundary.  Under my house is a further 10 metres or so to the desired location in the kitchen, so about 23 metres of fibre all up. 

 

My ISP is @VodafoneNZ and they have now sent a quote for the best part of $1000.  Do they think I came down in the last rain shower?

 

Thoughts?

 

thanks

 

frank

 

PS: Existing VDSL is serving up a solid 70mb/s + download speed, so I'm really wondering whether to even bother, other than predicting a suspicious speed drop sometime in the future to force my hand..

 

 

 

 


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5 posts

Wannabe Geek
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  # 2257568 13-Jun-2019 18:23
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Highly doubt the quote has anything to do with Vodafone in this regard.

Same techs from LFC come out to quote on the matter as long as you've engaged your ISP and the quote would just be one forwarded from them in most cases. Unless they noted there was anything Vodafone was charging for the service..which shouldn't come about.


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Ultimate Geek
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  # 2257574 13-Jun-2019 18:56
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Where I live, a street fibre duct appeared at my property boundary when the fibre contractors installed the street feeds.
Have fibre scoping technicians visited your place to discuss completing your fibre installation?
Hopefully your underground pipe is meeting up with your street fibre duct at your boundary.




Gordy


 
 
 
 


398 posts

Ultimate Geek
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  # 2257586 13-Jun-2019 19:39
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frankmachine:

 

Existing VDSL is old school on copper wire overground post to house soffit.  I have requested Fibre to go underground and I have installed a 32mm conduit under lawn adjacent to driveway from my boundary to under my house (approx 10 metres) to accommodate this connection.  I even put a draw string in there.  Basically 90% of the job has already been done by me.  @ChorusNZ have been round twice to assess the job complete with photos and I have discussed it all with them both times.  It is a VERY simple layout and job. I will even assist under the house.

 

As for work outside my property, the most logical move involves a straight line dig of a MAXIMUM of 2.5 linear metres across the berm (depending exactly where the fibre line is under the berm) to the conduit at the boundary.  Under my house is a further 10 metres or so to the desired location in the kitchen, so about 23 metres of fibre all up. 

 

My ISP is @VodafoneNZ and they have now sent a quote for the best part of $1000.  Do they think I came down in the last rain shower?

 

 

This is way beyond Chorus scope of work as it involves getting a spade out to dig a trench and that's just too hard for them some times.

 

Have you got any pics?

 

Is the current Copper overhead between the poles? or is it overhead from a pole to your property?

 

Chorus only specialise in installs like this.

 

https://www.stuff.co.nz/business/industries/86767788/ufb-terminal-installed-in-toilet

 

 


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Uber Geek
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  # 2257599 13-Jun-2019 20:10
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Gordy7: Where I live, a street fibre duct appeared at my property boundary when the fibre contractors installed the street feeds.
Have fibre scoping technicians visited your place to discuss completing your fibre installation?
Hopefully your underground pipe is meeting up with your street fibre duct at your boundary.

 

its likely to be an overhead install as default, so there will be no duct on the street.

 

look up at the poles and see where the nearest connection box is up the pole. it will come from this to your pole, down your pole, and then if you were smart you would have your duct at the bottom of the pole, so it could connect easily.

 

i doubt there would be any digging to connect to any street duct involved.

 

as for the cost, yep all the ones i have seen like this have all been 4 figures, and @chorusnz wont give you a break down of where these costs go, but i dont know how it can be that much given they will do the overhead install for free, and all they are doing is running down a pole with some capping or duct and then through your duct so the same amount of fibre there give or take.

 

could you complain to the TDR about the price?

 

good luck.




23 posts

Geek
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  # 2257625 13-Jun-2019 21:29
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As mentioned, @ChorusNZ folk have visited twice and discussed it all with me and I've very clearly pointed out the simplicity and they've taken photos and agreed.  The fibre duct has been thrust in our street and it's on our side of the road, precisely how far from the boundary is not 100% clear, but it wont be any more than 2.5 metres from my boundary as the berm is no deeper than that.  The existing copper wire presently comes from the nearest pole which, diagonally, is about 4 times further away than the aforementioned recently thrusted fibre duct passing right in front of my drive & conduit.

 

the invoice is from Vodafone to us and copied & pasted below.

 

-------------------------------

 

Thank you for your patience in awaiting a response, regarding Quote for Fibre Overhead to Underground migration at

 

address: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

 

You will find Charges outlined below, Quoted by Chorus Design & Delivery Specialist Team.

 

 

 

 

 

 

 

Quote Number: xxxxx

 

 

 

 

 

Cost of material = $159.74

 

 

 

 

 

Labour cost = $638.95

 

 

 

 

 

GST value (15% of 1&2) = $119.80

 

 

 

 

 

Total cost to customer including GST =$918.49

 

 

 

 

 

 

 

 

 

Quote Expiry 15/08/2019

 

 

 

 

 

We look forward to hearing back from you, whether you decide to Accept or Decline.

 

Alternatively, you can contact us on 0800 346 825 for further assistance.

 

-----------------------------------

 

 

 

 


398 posts

Ultimate Geek
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  # 2257675 13-Jun-2019 21:42
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The fibre duct has been thrust in our street and it's on our side of the road.

 

 

Are there any markers or straws sticking out of the boundary near the fence line?

 

 

The existing copper wire presently comes from the nearest pole which, diagonally, is about 4 times further away than the aforementioned recently thrusted fibre duct passing right in front of my drive & conduit.

 

 

So if the fiber has just been recently thrusted into the street are they planning to re-route the straw that is outside your property back to the pole to then complete an overhead install?

 

Have you had a look at the pole to see if there is a termination box up the pole?

 

Are there other fiber cables installed overhead in your street? 

 

Is there any underground installations on your street?

 

How many other people in your street have overhead lines?




23 posts

Geek
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  # 2257718 13-Jun-2019 22:06
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So if the fiber has just been recently thrusted into the street are they planning to re-route the straw that is outside your property back to the pole to then complete an overhead install?

 

- don't know what a straw is.  there are termination boxes up the poles BUT I have discussed it with them to not go as far as the termination box up the pol as this involves about 20 times more linear digging to get under two driveways and two berms.

 

 

 

Have you had a look at the pole to see if there is a termination box up the pole?

 

- as above

 

 

 

Are there other fiber cables installed overhead in your street? 

 

- don't know

 

 

 

Is there any underground installations on your street?

 

- yes

 

 

 

How many other people in your street have overhead lines?

 

- most - it's not a new subdivision or the like.

 

 


 
 
 
 


398 posts

Ultimate Geek
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  # 2257721 13-Jun-2019 22:22
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A Straw is usually, something like that black tube poking out of the ground the second pic is a better idea of the straw and what it would look like

 

Click to see full size

 

or

 

Click to see full size


142 posts

Master Geek
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  # 2257722 13-Jun-2019 22:28
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Hey mate as soon as you mentioned "work outside my property" this incurs a number of overheads and checks so I don't think $1000 is unreasonable. Just go with overhead if you can, life is too short.




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Geek
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  # 2257724 13-Jun-2019 22:35
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AH OK yes I know the straws.  No there is no straw outside my house.


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Uber Geek
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  # 2257814 14-Jun-2019 05:45
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so you dug the duct out to the street on the assumption you could just get connected to the main fibre lines up the street? thats not how it works

 

your house has been planned to have its connecting from likely the same pole the copper comes in from thats where your fibre should come from and that where your duct should have gone, regardless of where the street duct is.

 

i understand you are frustrated but you have made a huge assumption about your install, and now you are dealing with the consequences, which happen to be the cost involved in it.




23 posts

Geek
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  # 2257878 14-Jun-2019 07:39
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well that's me told!


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Ultimate Geek
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  # 2257943 14-Jun-2019 09:44
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As has been previously mentioned on GZ the Chorus planners appear to provision like for like in the street.
Overhead copper gets overhead fibre, etc.
So I guess your invoice is for street work to get fibre from a pole near you to your underground pipe. Seems a pretty reasonable price.
I am surprised the 2 Chorus visits you had did not explain the street work required to meet up with your pipe.




Gordy


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Ultimate Geek
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Chorus NZ

  # 2258033 14-Jun-2019 10:45
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I realise this has been said to death here already, but it does sound exactly like this is an OHUG (overhead to underground) situation. Currently we do provide Fibre installs for ‘free’ in UFB areas, but that is only following like for like with the copper network. If the rollout provisioned an address for an overhead install and you instead would like it underground (OHUG), the additional costs incurred are passed on.

 

@Frankmachine if you want to flick us a private message with your address I can double check the situation and we can discuss in more detail. ^Richard




23 posts

Geek
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  # 2258040 14-Jun-2019 10:55
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OK thank you.  That's the first time I've actually "officially" been told there is a cost involved if its OHUG - I will message you to discuss as the job is VERY simple and was quite clear cut in conversation with the 2nd guy who came to visit.

 

Thanks everyone


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