Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




BDFL - Memuneh
59411 posts

Uber Geek
+1 received by user: 10617

Administrator
Trusted
Geekzone
Lifetime subscriber

Topic # 25177 14-Aug-2008 09:08
Send private message

I have experienced some sound cuts during calls - no matter if to a POTS line, mobile or even to another VFX customer. For example had one just now on a VFX to VFX call.

The PAP2T doesn't show drops (when I checked in a previous call) and our connection seems quite reliable these days (TCL cable, 10 MBps dow/2 Mbps up). No other intense use of Internet right now (no torrents, downloads, etc)...

Anyone else had this?





Create new topic
3594 posts

Uber Geek
+1 received by user: 79

Trusted
WorldxChange

  Reply # 156793 14-Aug-2008 09:18
Send private message

I see one call in the last 2 days , the stats look good with no packet loss from our end or on the device so the Audio should have been fine,

Has this just started happening ?
In which direction is the loss, both directions or just one ?
Is it on all calls ?

If so I will arrange a test call and see if we can capture the issue.





Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



BDFL - Memuneh
59411 posts

Uber Geek
+1 received by user: 10617

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 156794 14-Aug-2008 09:20
Send private message

Thanks Maverick... I had one just now (14 Aug 09:08) between two VFX numbers. Only one side is affected (I could hear the other side asking "are you there?").

This was an incoming call, but it doesn't matter most of the times. Actually it's been happening for a couple of months I think - we just don't use the phone that much.




 
 
 
 


3594 posts

Uber Geek
+1 received by user: 79

Trusted
WorldxChange

  Reply # 156797 14-Aug-2008 09:26
Send private message

Yes that was the call we looked at it was from another VFX user, every thing looked good here no loss of audio packets in either direction to either devices,

what we will do is enable a trace on the line, if you can make a call or two and it reapperas please let us know and we will take a more detailed look




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications

5097 posts

Uber Geek
+1 received by user: 2125

Trusted
Subscriber

  Reply # 156800 14-Aug-2008 09:31
Send private message

And of course don't rule out a pucked microphone in your phone handset.




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com




BDFL - Memuneh
59411 posts

Uber Geek
+1 received by user: 10617

Administrator
Trusted
Geekzone
Lifetime subscriber

Reply # 156801 14-Aug-2008 09:32
Send private message
3594 posts

Uber Geek
+1 received by user: 79

Trusted
WorldxChange

  Reply # 156805 14-Aug-2008 09:37
Send private message

It's not generic and looking at your connect your connection looks very good so I'm picking possibly phone or device, but will see what get from the detail trace,

I have made a small change as well if you could restart your device and make a test call for me that would be good,




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



BDFL - Memuneh
59411 posts

Uber Geek
+1 received by user: 10617

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 156811 14-Aug-2008 09:42
Send private message
3594 posts

Uber Geek
+1 received by user: 79

Trusted
WorldxChange

  Reply # 156816 14-Aug-2008 10:02
Send private message

any issues ?




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

https://www.facebook.com/wxccommunications



BDFL - Memuneh
59411 posts

Uber Geek
+1 received by user: 10617

Administrator
Trusted
Geekzone
Lifetime subscriber

Reply # 156817 14-Aug-2008 10:03
Send private message

Not this time. But it could be a short call. Let's see how it goes from this change. If it happens again I will change handsets and try again.

Cheers




Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand hits peak broadband data
Posted 18-Jan-2018 12:21


Amazon Echo devices coming to New Zealand early February 2018
Posted 18-Jan-2018 10:53


$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27


Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02


Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15


Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37


Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59


Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42


New Chief Technology Officer role created
Posted 19-Dec-2017 22:18


All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54


How clever is this: AI will create 2.3 million jobs by 2020
Posted 19-Dec-2017 19:52


NOW to deploy SD-WAN to regional councils
Posted 19-Dec-2017 19:46


Mobile market competition issues ComCom should watch
Posted 18-Dec-2017 10:52


New Zealand government to create digital advisory group
Posted 16-Dec-2017 08:47


Australia datum changes means whole country moving 1.8 metres north-east
Posted 16-Dec-2017 08:39



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.