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6 posts

Wannabe Geek


# 252975 19-Jul-2019 20:52
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We've had Vodafone rural broadband and phone for the last 6 months and been very happy with it, but I got an email tonight informing us that they intend to cap speeds for the Rugby World Cup, and beyond. I found this all a bit worrying. I hope that speeds don't drop too much... 😧

 

 

 

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Frequently Asked Questions

 

When do these network changes take effect?

 

We will implement traffic management on the network in late August / early September ongoing. The Spark Sport app prioritisation for Rugby World Cup games will only be in effect during Rugby World Cup.   

 

What are the changes being made?

 

We are making technology and network changes which will cap the Rural Broadband and Home Wireless Broadband speed to 30MBps at all times, everywhere and also further cap speeds at peak times in order to ensure you stay connected even when the network is at its busiest.  

 

Why are we making these changes?

 

We want all of our Rural Broadband customers to have a good experience and to always stay connected to the people, information and entertainment that matter to them.  This includes the Rugby World Cup games, for which the Spark Sport app will be prioritised for streaming over this period.  We've created a special network traffic lane - kind of like a bus lane for the Internet - to help you have a great experience of watching the live games.  Despite our best efforts, if there are a lot of people in your home or in your area using the internet at the same time, there could still be congestion on some of our cell sites during games, which could disrupt your viewing.  

 

How will this affect me?

 

What traffic management means for customers is that you won't notice extreme high or low speeds. Everyone will have a good experience of using rural broadband, with the max speed being the same as entry level fibre.  In addition, customers will stay connected even during the very busiest periods.  During these peak times, you may notice a slower speed, but you'll still be connected - basically, we're removing the potential for gridlock.  

 

What do I need to do?

 

Nothing, this change will come into effect automatically.  

 

What about the Terms and Conditions of my plan?

 

We have updated the terms and conditions of our Rural Broadband and Home Wireless products. Please see these here.  

 

Will there be any changes to my plan charges as part of this change?

 

No, there will be no changes to plan charges as a result of the traffic management policy.  

 

I am not happy with these changes, can I opt out?

 

Yes, if you are not happy with these network changes you can exit your current term without early termination charges.

 

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  # 2279868 19-Jul-2019 21:02
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This is a good change and should of been introduced sooner until 5G is rolled out


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  # 2279871 19-Jul-2019 21:26
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It's rather unfortunate for Vodafone that they don't even have a level of knowledge there now to understand Mbps and MBps are not the same thing.

Everybody should be happy their speeds will be limited to 30MBps.

 
 
 
 


'That VDSL Cat'
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  # 2279873 19-Jul-2019 21:28
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sbiddle: It's rather unfortunate for Vodafone that they don't even have a level of knowledge there now to understand Mbps and MBps are not the same thing.

Everybody should be happy their speeds will be limited to 30MBps.

 

 

 

well... 2CA 2x2 64qam is close on that, maybe they simply just want to limit to that...





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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  # 2279874 19-Jul-2019 21:28
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sbiddle: It's rather unfortunate for Vodafone that they don't even have a level of knowledge there now to understand Mbps and MBps are not the same thing.

Everybody should be happy their speeds will be limited to 30MBps.

 

@JasonParis that should be corrected ASAP to 30Mbp/s


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Ultimate Geek


  # 2279895 19-Jul-2019 22:28
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It may be all wireless Broadway customers I just got email for a lower Hutt address

'That VDSL Cat'
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  # 2281051 22-Jul-2019 08:16
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Interesting question that nobody seems to have commented on yet...

 

 

 

Is vodafone only protecting for their customers or also their network?

 

If it's the later, i suspect we will see RBI providers communicate the same at some stage.





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  # 2281053 22-Jul-2019 08:17
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It's to give customers better experience at peak times

 
 
 
 


'That VDSL Cat'
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  # 2281055 22-Jul-2019 08:22
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Linux: It's to give customers better experience at peak times

 

Yes, i dont think it's the worst idea, However if it's only for their customers Then i would question of how effective it is, since you just give a traffic shift to the RBI resellers rather than load balancing all customers on the tower.

 

 

 

End of the day, Especially for RWC, if someone wanted to be a muppet... piping down on all their 4K torrented cat and meme videos while it's on would be a bit of a risk for the Overall Experience.

 

ofcourse, all this is assuming that a VF tower in rural areas could reach "30MBit" ;)





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  # 2281056 22-Jul-2019 08:23
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I bet the speed will be capped at 30Mbps for wholesale connections as well

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  # 2281075 22-Jul-2019 08:35
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Lower the priority of the offending app! Not everybody cares about the rugby.


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  # 2281092 22-Jul-2019 09:05
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Whats the point of having T&C's when they can just change them to suit themselves anyway.......





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  # 2282469 23-Jul-2019 21:50
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So glad I have an alternative now. 

 

 





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Wannabe Geek


  # 2307652 29-Aug-2019 10:35
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As I feared, it's not looking good. We were informed by email that the changes would be coming in for us on the 26th of August. Here's a snapshot of speeds from before and after the 26th.

 

You can see that even when was I using a VPN (which I have been doing for a year), speeds were typically between 5 and 12 mbps. This morning I am getting between 1-3 mbps download speeds even without a VPN, although upload speed is quite fast. I hope they don't consider my total bandwidth to be upload+download speed. It's the download that really counts. 

 

 

 

 

 

 

I will keep an eye on speeds over the next few days


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  # 2307659 29-Aug-2019 10:56
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@Jos1969 Testing should be done to the nearest VodafoneNZ server and peak and off peak times




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Wannabe Geek


  # 2307661 29-Aug-2019 10:57
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Linux:

 

@Jos1969 Testing should be done to the nearest VodafoneNZ server and peak and off peak times

 

 

 

 

Thanks, I'll try that.

 

 

 

Right now (11am) from the Vodafone Auckland server I am getting 1.51 mbps

 

Hopefully they can fine tune it all.

 

 


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