Vodafone TV APP

Forums › One NZ (including Farmside) › Vodafone TV APP

toneoh

71 posts

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#253008 21-Jul-2019 14:52

I'm wondering if anyone else here has the same problem. Recently got logged out of VTV app, tried to log back in but wont accept the login details. Is it because they've migrated to the new CRM system? I logged in via browser with my new login details and it doesnt show any registered devices for VTV now. Tried logging in on VTV after I saw that but it says that my device is already registered under another account. The problem is I cant de-register from the old TP2 account as it wont let me login under that through myvodafone anymore. Can someone point me in the right direction?

Linux

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#2280774 21-Jul-2019 14:58

The right direction would be to call VodafoneNZ TV support

Stu

Hammered
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#2280874 21-Jul-2019 16:57

Moved to the Vodafone sub-forum.

People often mistake me for an adult because of my age.

Keep calm, and carry on posting.

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toneoh

71 posts

Master Geek
+1 received by user: 10

#2281022 21-Jul-2019 22:24

Stu: Moved to the Vodafone sub-forum.

Yeah tried that but was on hold for over an hour, it was never going to get picked up.

Baldrick

34 posts

Geek
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#2282996 24-Jul-2019 18:26

I had a similar issue and ended up working out that I needed to sign in with my mobile account log in as all my home and mobile accounts had been merged.

toneoh

71 posts

Master Geek
+1 received by user: 10

#2285004 28-Jul-2019 21:52

Tried using the new login but it says that my device is already registered with another account which I assume is the old account. Try using the login for the old account but it says it’s invalid. No use talking to the tech support team as they don’t answer your call.