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25 posts

Geek


#25439 21-Aug-2008 13:29
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Hi everyone,

I currently have a 2 yr contract with Vodafone (YouChoose 60). When I signed up I didn’t want a new handset (my old one was fine) so I was given extra minutes instead. All up I am really happy with the plan.

So a year rolls around and I’m halfway through my contract, I am now looking to move over to a iPhone and one of the associated plans. While I know this means I would break the contract and accrue some fees, I thought those fees would be waived as;
    a) I didn’t get any handset subsidies when I signed for the current contract.
    b) The plan I would move to is more expensive than I one I get currently.
    c) Im happy with vodafone so I am willing to sign up for 3 years for the new contract. Basically like me signing up for another 2 yr contact on top of the current yr remaining on my current contract.

So as I’m on a business account I call up my business account contact to see if this was possible. He basically told me that it couldn’t happen until the 1st year was up. Then a $150 charge until 18 months of my contract is up. Exactly the same details can be found here (http://www.vodafone.co.nz/plans/ending-your-contract/you-choose-plans.jsp)

While I understand I would break the current contract (and I would want a handset subsidy for the iPhone contract), the resulting position for Vodafone would be improved - i.e. they make more money off me and have me locked in for three years at the higher cost.

I still cannot understand why a situation like this couldn’t go ahead immediately and for no extra fees, Does anyone have any ideas why ??

Cheers

w


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44 posts

Geek


  #158740 21-Aug-2008 16:46
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Well, are you on a standard choose 60 plan? Or something like a talker/txter.  If you're on a standard You Choose 60 and the information you've provided is correct then transfering your plan should be fine and incur no fees iirc



25 posts

Geek


  #158847 22-Aug-2008 07:41
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I was given extra minutes as I didnt want a handset subsidy. But other than that it is a stock standard YouChoose 60 plan.

 
 
 
 


42 posts

Geek


  #159036 22-Aug-2008 19:10
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wownerf: I was given extra minutes as I didnt want a handset subsidy. But other than that it is a stock standard YouChoose 60 plan.

355 posts

Ultimate Geek


  #159049 22-Aug-2008 19:45
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I just had a look in our portal and it looks like they allow plan transfer. Tell your accounts manager to change your proposition, then when where it states "24 months" he needs to change it to "Transfer". Easy as pie, but I don't think this has been communicated to the channels. You won't however, get a subsidy of any sort - but you will be on a shiny new iPhone plan. Surely you aren't too far away from the first year? Just wait a few months, then pay the $150 and you'll still end up better off than you are now.




25 posts

Geek


  #159083 22-Aug-2008 22:50
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Yeah, im going to cross over the 1-yr mark in about a week.
I still cannot understand why Vodafone need to charge me $150 to transfer my plan based on my origonal post (fyi = up to a more expensive one for a longer term) but I dont think their position is going to change.
Thanks anyway.

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