[WXC/VFX] VFX call forward question.

Forums › One NZ (including Farmside) › [WXC/VFX] VFX call forward question.

wmoore

510 posts

Ultimate Geek

#25647 28-Aug-2008 07:22

As I have my VFX set up here in the UK. My call forward unreachable is set to my BT landline. So who pays for the international part of the call.? ie from WXC to BT .

Does it come out of my monthly fee ?

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ninjabear

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#160330 28-Aug-2008 07:29

wmoore: As I have my VFX set up here in the UK. My call forward unreachable is set to my BT landline. So who pays for the international part of the call.? ie from WXC to BT .

Does it come out of my monthly fee ?

It costs him to call you if he is not living in the same area in NZ but he will not be charge for the call to UK

You'll be paying for it.You'll be charged of the rate of calling from NZ to UK

coffeebaron

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#160348 28-Aug-2008 08:56

The caller always pays their applicable rate for calling the applicable number: e.g. if it's a local call to them, then they pay their applicable rate for calling a local number - i.e. free if they have free local calling.
Where the call ends up, is then the responsibility of the receiving party - so if you have a diversion in place, you pay any applicable charge for that part of the call.
If you have your VFX number diverted to a UK land-line number, then you will be paying the huge break the bank cost of 5c per minute for diverted incoming calls.

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Niel

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#160382 28-Aug-2008 10:18

In my case I will divert it to a South African land line if I'm there on holiday and pay 10c per minute for diverted calls, which is still (slightly) less than what South Africans pay to phone their neighbours! I think they pay about 12c per minute for local calls.

Note that you do not pay for diverting to another VFX number, as it is still within the local VFX network.

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nate

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#160420 28-Aug-2008 11:53

Niel: Note that you do not pay for diverting to another VFX number, as it is still within the local VFX network.

Just to add further to Niel's comment, any number anywhere in NZ on the VFX network is free - ie a Auckland VFX number redirected to a Dunedin VFX number is free.

Same applies to DVX (business VoIP product).

tommyarfah

1 post

Wannabe Geek

#166415 22-Sep-2008 23:32

Is Vfx call forwad to overseas free now?

Because I have been forwarding all my phone to Indonesia while I am there, and every time I check my bill, all the forwarding calls are free?

Is it true??

bender

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#166418 22-Sep-2008 23:35

No. It's either a glitch, or the calls will show up differently on your bill.

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nate

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#166466 23-Sep-2008 09:39

tommyarfah: Because I have been forwarding all my phone to Indonesia while I am there, and every time I check my bill, all the forwarding calls are free?

Always amazes me when users do this. If you are getting something for free, which is a mistake, why advertise the fact?

I'd suggest you call XNet support and tell them.