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Dynamic

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#257107 15-Sep-2019 19:32
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I have far too many offspring using far too many mobile phones. They are on cheapish $9-13/month plans which isn’t too bad, but if they accidentally use their limited data allowance and then some more, they very quickly eat into their remaining prepay credit. As I can’t top up their mobiles with the exact amount required for the next month of their prepay plan, we are spending sometimes notably more than the amount of their monthly plan.

I’m very seriously considering moving them to the new Kogan Mobile plans. For $160 for a 1 year plan ($14 per month) they get calling and texts and some data, but most importantly if they use their data for the month, the data flow stops and does not affect any unused credit.

I actually don’t want to move them to an Aussie owned company. I’ve been a Vodafone customer since the BellSouth days and overall am pretty happy with the service levels. The accidental eating of remaining credit is a real problem for me, though. Is there any way that this can be stopped on the Vodafone Prepay network?




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  #2318212 15-Sep-2019 19:38
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Call 777 ask them to remove the casual data addon from the mobile numbers



Dynamic

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  #2318219 15-Sep-2019 20:13
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Thank you very much!  I didn't know that could be done.  :)





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