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DarkMain

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#257452 3-Oct-2019 23:01
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A few days ago I noticed that my ping while playing WoW was 180ms+ instead of the 30ms I have been getting for the last month.

I just assumed that Blizzard was doing some kind of load balancing and putting the overflow onto US servers during peak times, but its continued for the last few days.

I ended up running a MTR and it looks like my traffic is being routed through the US to get to the SEA (Singapore) server.

I contacted Vodafone and basically got told there was nothing wrong and they would 'monitor' the situation, but after some more research it turns out its more widespread than just me.

https://us.forums.blizzard.com/en/wow/t/high-latency-to-oce-servers-from-nz/313090/93

https://community.vodafone.co.nz/t5/Broadband-services/Constant-200ms-ping-to-AUS-servers-while-gaming/td-p/227087/page/5


|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            ultrahub.hub -    0 |    6 |    6 |    0 |    0 |    1 |    0 |
|         *-*-*-*.telstraclear.net -    0 |    6 |    6 |    4 |   18 |   84 |    5 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                           10.200.12.159 -    0 |    6 |    6 |  129 |  132 |  140 |  140 |
|                           38.88.197.206 -    0 |    6 |    6 |  128 |  131 |  143 |  128 |
|te0-1-0-1.ccr41.lax04.atlas.cogentco.com -    0 |    6 |    6 |  130 |  161 |  181 |  180 |
|   be3360.ccr42.lax01.atlas.cogentco.com -    0 |    6 |    6 |  129 |  161 |  181 |  179 |
|   be3359.ccr41.lax05.atlas.cogentco.com -    0 |    6 |    6 |  129 |  160 |  181 |  179 |
|          reach.lax05.atlas.cogentco.com -    0 |    6 |    6 |  130 |  131 |  133 |  130 |
|      i-94.tlot-core02.telstraglobal.net -    0 |    6 |    6 |  131 |  132 |  134 |  131 |
|      i-25.sydp-core04.telstraglobal.net -    0 |    6 |    6 |  152 |  154 |  156 |  155 |
|           i-91.sydp10.telstraglobal.net -    0 |    6 |    6 |  151 |  153 |  155 |  151 |
|               unknown.telstraglobal.net -    0 |    6 |    6 |  151 |  152 |  155 |  153 |
|        et-0-0-49-br02-eqsy4.as57976.net -    0 |    6 |    6 |  151 |  152 |  155 |  155 |
|         et-0-0-0-pe02-eqsy4.as57976.net -    0 |    6 |    6 |  152 |  153 |  155 |  152 |
|                           103.4.115.248 -    0 |    6 |    6 |  151 |  153 |  155 |  151 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


As you can see the first two hops are me (Local network & Internet facing IP). 3rd hop times out (I assume blocking ICMP requests) and the 4th hop is a private address with a 129ms+ ping (I can only assume this is offshore). 5th hop is located in LA.

Ideally it should be going through Sydney.

I know there's nothing I can do to fix this myself (other than trying a VPN or something) but I'm hoping perhaps someone from Vodafone sees this and is able to look into it for me (and everyone else effected).

I also have another question... Is there any way for me to figure out the IP address of the 3rd hop? I would like to do a whois on the address to verify its location and who owns it (assuming its a public address)


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cyril7
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  #2329348 4-Oct-2019 06:48
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Hi, interesting, his is also a vodafone buisness connection and its routing direct.

 

 

 

Start: Fri Oct  4 06:46:09 2019
HOST: UT10xxyIFI01              Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 10.71.4.1                  0.0%    10    0.4   1.1   0.3   3.1   0.9
  2.|-- 203.167.xxx.yyy            0.0%    10    2.7   2.6   2.4   3.1   0.0
  3.|-- 203.167.xxx.zz             0.0%    10   72.5  64.2   4.5 101.5  28.7
  4.|-- 203.xx.yy.2                0.0%    10   11.0  11.1  10.9  11.3   0.0
  5.|-- 203.xx.yy.251              0.0%    10   44.6  15.9  11.4  44.6  10.6
  6.|-- gi2-20.akl-grafton-bdr1.i  0.0%    10   12.1  11.9  11.6  12.2   0.0
  7.|-- unknown.telstraglobal.net  0.0%    10   14.9  15.8  13.5  26.2   3.7
  8.|-- i-0-4-0-1.hptw-core02.tel  0.0%    10   15.2  14.6  13.0  16.0   1.0
  9.|-- i-10118.sydp-core03.telst  0.0%    10   38.6  37.8  36.8  38.6   0.5
 10.|-- i-90.sydp10.telstraglobal  0.0%    10   36.5  36.5  36.2  36.7   0.0
 11.|-- unknown.telstraglobal.net  0.0%    10   47.1  38.2  35.9  47.1   4.3
 12.|-- et-0-0-49-br01-eqsy4.as57  0.0%    10   35.9  39.2  35.5  53.9   7.2
 13.|-- et-0-0-0-pe01-eqsy4.as579  0.0%    10   35.5  41.3  35.3  90.8  17.4
 14.|-- 137.221.66.145             0.0%    10   35.4  35.4  35.2  35.5   0.0
 15.|-- 103.4.115.248              0.0%    10   35.4  35.5  35.4  35.8   0.0

 

 

 

Cyril


timmmay
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  #2329357 4-Oct-2019 07:39
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One of the two reasons I moved from Vodafone was poor peering / routing (the other was the HFC network doesn't work during a long power outage). I'm getting a 35ms ping from Wellington to 103.4.115.248 using 2degrees fiber, so it's going direct to Australia.


 
 
 
 


Linux
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  #2329358 4-Oct-2019 07:45
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timmmay:

One of the two reasons I moved from Vodafone was poor peering / routing (the other was the HFC network doesn't work during a long power outage). I'm getting a 35ms ping from Wellington to 103.4.115.248 using 2degrees fiber, so it's going direct to Australia.



This only recently happened it's not always been like this

timmmay
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  #2329370 4-Oct-2019 08:16
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Linux:
timmmay:

 

One of the two reasons I moved from Vodafone was poor peering / routing (the other was the HFC network doesn't work during a long power outage). I'm getting a 35ms ping from Wellington to 103.4.115.248 using 2degrees fiber, so it's going direct to Australia.

 



This only recently happened it's not always been like this

 

Sure, but in general I found their routing to be relatively poor and their response to poor routes non-existent, so they have a history of poor routing.


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