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SirHumphreyAppleby

2844 posts

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#260115 11-Nov-2019 14:15
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A few months ago I setup some cameras on my neighbour's network. This morning they contacted me to tell me that the cameras weren't working. After much investigation, I determined the cameras had the wrong IP addresses and the static DHCP entries were missing from the router.

 

What could have caused this to occur? Is there some sort of configuration save button I need to press, or should a simple "Apply" after entering the DHCP values do the job?


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phantomdb
583 posts

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  #2351650 11-Nov-2019 14:22
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Maybe this will shead some light, https://community.vodafone.co.nz/t5/Modems-Wi-Fi/Ultra-Hub-Assigning-a-Mac-Address-to-Static-IP-How-do-I-do-this/td-p/217505





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SirHumphreyAppleby

2844 posts

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  #2351653 11-Nov-2019 14:25
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phantomdb:

 

Maybe this will shead some light, https://community.vodafone.co.nz/t5/Modems-Wi-Fi/Ultra-Hub-Assigning-a-Mac-Address-to-Static-IP-How-do-I-do-this/td-p/217505

 

 

That's the instructions I used to set them up initially and again this afternoon. I'm trying to work out why they were lost, and how to prevent it happening again.


Mattmannz
471 posts

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  #2351689 11-Nov-2019 15:40
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Perhaps someone factory reset the router?




jlittle
188 posts

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  #2351731 11-Nov-2019 17:18
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My Ultra Hub got reset, presumably remotely, a few months after I got it.  It was alerted to this because the admin password was reset.

 

Maybe it was a firmware update.  My Ultra Hub's firmware is now

 

17.1.7988-2461029-CRF897-RC2-4-9

 

 


SirHumphreyAppleby

2844 posts

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  #2351786 11-Nov-2019 17:38
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jlittle:

 

My Ultra Hub got reset, presumably remotely, a few months after I got it.  It was alerted to this because the admin password was reset.

 

Maybe it was a firmware update.  My Ultra Hub's firmware is now

 

17.1.7988-2461029-CRF897-RC2-4-9

 

 

I suspect something like that may have occurred. The residents tell me they haven't touched it.

 

Nobody should be resetting those critical (and annoying to re-enter) settings.


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