Cant send or receive PXT from my Imate JasJam

Forums › Vodafone New Zealand › Cant send or receive PXT from my Imate JasJam

rachyrach09

6 posts

Wannabe Geek

Topic # 26132 12-Sep-2008 16:58

HI, I have an I-mate JasJam, I have had it for a year now (from Vodafone Insurance replacement for previous Imate) and have not been able to get PXT up and running. I have on too many occasions contacted 777, which their favourite answer is we dont support Imate (as they had stopped selling them). I then contacted Imate directly who emailed me the CAB file I ran this from my JasJam this didnt work & also downloaded the settings from Vodafone Wireless. I have also changed the settings as per another Geekzone forum but none of these things have worked.
I have tried send a test PXT which is only 89k. But it wont send. Vodafone have said things are ok on their end & PXT is activated.
Please help, very frustrated!

johnr

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user

Reply # 164037 12-Sep-2008 17:01

Basic fault checking

Does SIM work in another handset?

Send a PXT to your own mobile number from another handset you know that works with another SIM in it.

This will show if its a Vodafone issue or handset issue

John

rachyrach09

6 posts

Wannabe Geek

Reply # 164046 12-Sep-2008 17:30

HI, Yes I tried my sim in my old Nokia 7610, sent it to my sister, she received it fine.

johnr

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+1 received by user: 2600
Inactive user

Reply # 164048 12-Sep-2008 17:33

rachyrach09: HI, Yes I tried my sim in my old Nokia 7610, sent it to my sister, she received it fine.

Now you just need the handset setup correct

rachyrach09

6 posts

Wannabe Geek

Reply # 164052 12-Sep-2008 17:40

Right, how do I do that, I have tried following the settings from Wirelss.vodafone - didnt work
also had the CAB file sent to me directly from Imate - didnt work
Spoke on phone with tech support @ vf - didnt work

Stumped

zocster

1780 posts

Uber Geek
+1 received by user: 35

Trusted

Reply # 164064 12-Sep-2008 18:10

Try downloading an imate configurator from the club i-mate site. I had difficulties after flashing various ROMs, with various connection wizards, alwasy go back to configurator. It is free but you need to register. If you need the cab let me know.

Edit, are you still running the official WM5 or have you upgraded to Telstra's imate 6.0 ROM, or?? Further information would be helpful.

rachyrach09

6 posts

Wannabe Geek

Reply # 164074 12-Sep-2008 18:37

HI, thanks for your reply. I downloaded the file from club imate, still not working. Yes I'm using WM5, should I upgrade this? If so how? Does it matter if i'm on VF? The .cab file wld be great if it will work.

zocster

1780 posts

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+1 received by user: 35

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Reply # 164075 12-Sep-2008 18:39

rachyrach09: HI, thanks for your reply. I downloaded the file from club imate, still not working. Yes I'm using WM5, should I upgrade this? If so how? Does it matter if i'm on VF? The .cab file wld be great if it will work.

With caution you can ... pretty simple really, and plenty of support. How much data is on it at the moment? can you tell me the version of the MMS composer? is it the split one (hence inbox split from sms, or is it joint).

Happy to give you a hand if you are in Christchurch

rachyrach09

6 posts

Wannabe Geek

Reply # 164077 12-Sep-2008 18:50

:( i'm in Auckland, can you help me over skype? User name is the same.
I have 245mb avail on storage card
Not sure how much avail on mobile itself.
Think mms is split, i have one for MMS, Outlok & Text is that right?

zocster

1780 posts

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+1 received by user: 35

Trusted

Reply # 164078 12-Sep-2008 18:51

rachyrach09: :( i'm in Auckland, can you help me over skype? User name is the same.
I have 245mb avail on storage card
Not sure how much avail on mobile itself.
Think mms is split, i have one for MMS, Outlok & Text is that right?

Adding now