No downstream signal available on the cable modem but apparently there are no network issues?
Yet, when you finally get through to tech support, they say they have technicians working on it.
Not that sure that i believe that.
It might be a single Node / Very small customer base impact so will not be posted, Small outages happen all the time
The network status page is for larger outages impacting medium / large customer base
The electricity network outage pages show outages for 2 customers, that last for less than 2 hours, so that it is a single node down doesn't mean it should not be reported.
It took me more than 2 hours today to even get someone at vodafone to pick up the phone. Outage was at least 5 hours.
Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler