Went to a Vodafone shop yesterday to sign up for Vodafone TV (already a broadband and mobile customer) with Sky Sport. Figured they would give me a Vodafone TV box and I would go home, plug it in and I would be up and running.
No, they don't have the boxes so have to be shipped from Auckland. Disappointed, but said OK and they said they would let me know the next day how long this would take.
This morning I get a message saying they would activate the service on the 18th and send the box after that. So, assuming couriers are not running late (due to xmas) that will be almost two weeks from time of order. If they are running late then probably have to wait until after Xmas, which could turn into next year.
In a time where most services are activated within minutes of swiping your credit card this just seems unbelievable.
The reason I went with Vodafone was that to go to sky directly requires installing a satellite dish, which I didn't really want. I have just spoken to sky and they said the can have this installed within 2 days. This just makes Vodafone look a bit incompetent.
Anyone on here from Vodafone that can get in touch?
If this is as good as Vodafone can do I will cancel my order and get Sky directly.
PS: The reason for wanting Sky is that I have just got out of hospital after and accident and have pretty badly broken leg, which took several hours of surgery to put back together, and now I have ~3 months on the couch to look forward too. So, I figured I would become an expert in NZ Cricket (plus whatever other sports are on).