Vodafone TV - Moving to an address without internet access

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rogercruse

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#261947 24-Dec-2019 12:31

Prior to moving to our new (and still being built) house in May 2020, we're moving to a temporary address for approx five months without any internet access. And will rely on local 4G for our internet access.

As we're going to be renting out our existing home, I'll leave a older (but serviceable) Vodafone Ultra Hub router connected to ONT so that that tenant can get this connected to whatever service they prefer.

We'll take the newer Vodafone Ultra Hub Plus and Vodafone TV with its Sky Services to use with the new fibre service at the new house

That's the simplest way to do this?

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#2380890 24-Dec-2019 12:37

Have you sorted a 4G connection yet? You won't need the Ultra Hub plus as the 4G modem is a router as well

What size 4G data bundle plan are you going to get? VodafoneTV will chew the data bundle quite quick depending on how much you use it

ZollyMonsta

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#2380910 24-Dec-2019 13:11

Whilst Vodafone TV will work over 4G, it will chew through your data allowance rather quickly!

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rogercruse

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#2380937 24-Dec-2019 14:31

I did try phoning Vodafone Customer Services to inform them that we would be moving to a new address without internet access.

The agent couldn't grasp this idea and insisted that I would need to have an internet service for the Vodafone TV to work.

I reiterated that we'll only staying at the rental property for five months we will rely on our mobile phones and the sim card within the Ultra Hub Plus.

When I asked to speak else about this, I got a couple of clicks on the line and then the phone call was disconnected. So, the off-shore call centre standard response continues.

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#2380945 24-Dec-2019 14:54

@rogercruse I am not surprised the rep got confused the way you are explaining it is very confusing, Had me scratching my head reading your post

You need to say ' You won't have a fixed line internet connection and will be using mobile data '

No idea what you are going to be doing with the Vodafone Ultra hub! please explain more?

As already stated the Vodafone TV unit will chew thru the mobile data hope you don't plan to use it much

hio77

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#2380958 24-Dec-2019 15:30

ZollyMonsta: Whilst Vodafone TV will work over 4G, it will chew through your data allowance rather quickly!

Now if only a helpful vodafone staff member would add the ip ranges to the zero rated pool ;)

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epr

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#2380975 24-Dec-2019 16:02

Linux:
@rogercruse I am not surprised the rep got confused the way you are explaining it is very confusing, Had me scratching my head reading your post

You need to say ' You won't have a fixed line internet connection and will be using mobile data '

No idea what you are going to be doing with the Vodafone Ultra hub! please explain more?

As already stated the Vodafone TV unit will chew thru the mobile data hope you don't plan to use it much

The ultra hub plus has 3g/4g so I am guessing the plan is to use that to connect to the Vodafone mobile network.

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#2380977 24-Dec-2019 16:09

epr:
Linux:

@rogercruse I am not surprised the rep got confused the way you are explaining it is very confusing, Had me scratching my head reading your post

You need to say ' You won't have a fixed line internet connection and will be using mobile data '

No idea what you are going to be doing with the Vodafone Ultra hub! please explain more?

As already stated the Vodafone TV unit will chew thru the mobile data hope you don't plan to use it much

The ultra hub plus has 3g/4g so I am guessing the plan is to use that to connect to the Vodafone mobile network.

@epr Good point actually but I think they have zero idea how much data VTV will use as the data will not be zero rated

ZollyMonsta

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#2381041 24-Dec-2019 17:06

hio77:

ZollyMonsta: Whilst Vodafone TV will work over 4G, it will chew through your data allowance rather quickly!

Now if only a helpful vodafone staff member would add the ip ranges to the zero rated pool ;)

🤣

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Pomster

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#2381185 25-Dec-2019 11:41

the ultra hub plus would only work on 3/4g if its connected to an active account.

you be better including the broadband in the rent the tenants are paying, leave them the normal ultra hub and you use the ultra hub plus as it will still be connected to your active account.

otherwise vf will just be giving you free broadband

Yabanize

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#2381187 25-Dec-2019 12:06

ZollyMonsta:

hio77:

ZollyMonsta: Whilst Vodafone TV will work over 4G, it will chew through your data allowance rather quickly!

Now if only a helpful vodafone staff member would add the ip ranges to the zero rated pool ;)

🤣

Maybe this will come with the extra capacity 5G brings after a year or two :D (Vodafone TV + Fixed wireless packages?)

rogercruse

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#2381678 27-Dec-2019 13:11

epr: ...The ultra hub plus has 3g/4g so I am guessing the plan is to use that to connect to the Vodafone mobile network...

Correct!

I'll phone Customer Services next week and hopefully speak to someone that can understand this.

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Linux

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#2381682 27-Dec-2019 13:25

Just go into a store and sign up to a data plan only and pop that SIM card into the Ultra hub

NickR1

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#2381806 27-Dec-2019 16:02

Linux: Just go into a store and sign up to a data plan only and pop that SIM card into the Ultra hub

Please don't do this - the ultrahub plus is not designed for SIM card tampering.

Linux

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#2381847 27-Dec-2019 16:04

NickR1:

Linux: Just go into a store and sign up to a data plan only and pop that SIM card into the Ultra hub

Please don't do this - the ultrahub plus is not designed for SIM card tampering.

@NickR1 What does SIM card tampering mean? Can you please be more specific

NickR1

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#2381862 27-Dec-2019 16:25

Linux:

NickR1:

Linux: Just go into a store and sign up to a data plan only and pop that SIM card into the Ultra hub

Please don't do this - the ultrahub plus is not designed for SIM card tampering.

@NickR1 What does SIM card tampering mean? Can you please be more specific

Changing the SIM card at all.

The router and SIM card it ships with are linked. If I recall there's even a sticker over top of the SIM card slot advising not to tamper with it.

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