[WXC/VFX] number importability from other telcos than Telecom?

Forums › One NZ (including Farmside) › [WXC/VFX] number importability from other telcos than Telecom?

inquisitor

135 posts

Master Geek

Trusted

#26229 16-Sep-2008 08:48

Hello Xnet-staff!

Having found out how to use a FritzBox with VFX even without your support (thank you for that again!) my mate in NZ is almost ready to switch to Fusion.

So the only question left is, can you import numbers from other telcos than Telecom in the meantime? Especially the import from Telstra is of interest for us. If I'm not wrong, your FAQs contained an (negative) answer on this until two weeks ago.

regards,

Inquisitor

router: AVM Fritz!Box Fon 7390 with Huawei K3765 USB modem attached as GSM voice gateway
VoIP-providers: intervoip.com | sipgate.de (German DID) | sipgate.co.uk (British DID) | sipcall.ch (Swiss DID)
connection: 100/5 MBit/s (DOCSIS 3.0)
mobile devices: Huawei P6 | Nokia Lumia 630 Dual SIM | Huawei: E5832, E1762, K3715, K3765 | Qualcomm Gobi 2000 in Sony VAIO VPC-Z12X9E/X

sbiddle

30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#164719 16-Sep-2008 09:01

Yes - porting from any other telco isn't an issue. There have been a couple of people post on here in the past very confused that CSR staff seem to have been said this isn't possible but there are no issues.

I'm assuming this is a TCL InHome number (ie Wellington/Chch/Kapiti) network?

Obviously if you're elsewhere using a TCL resold Telecom service issues start to creep in because if you port your main number to a VoIP provider you have to either switch to naked ADSL or have a new number allocated to the line.

inquisitor

135 posts

Master Geek

Trusted

#164722 16-Sep-2008 09:15

It's a Lyttelton-based number, that shall be ported. I think it's a resold one, but the aim to switch to naked DSL is the reason I'm asking, so that's not an issue for us.
Btw can anyone tell me if Lyttelton is urban or rural regaring Fusion pricing?

sbiddle

30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#164727 16-Sep-2008 09:44

inquisitor: It's a Lyttelton-based number, that shall be ported. I think it's a resold one, but the aim to switch to naked DSL is the reason I'm asking, so that's not an issue for us.
Btw can anyone tell me if Lyttelton is urban or rural regaring Fusion pricing?

Moving to naked ADSL does cause real issues. The number needs to be moved back to Telecom, transferred to customerlink, the new ADSL service provisioned and then the number port from customerlink to VFX. You rwally need to speak to WxC as it's a compex change.

cisconz

cisconz
1348 posts

Uber Geek
+1 received by user: 179

ID Verified

Trusted

Lifetime subscriber

#164746 16-Sep-2008 10:39

inquisitor: It's a Lyttelton-based number, that shall be ported. I think it's a resold one, but the aim to switch to naked DSL is the reason I'm asking, so that's not an issue for us.
Btw can anyone tell me if Lyttelton is urban or rural regaring Fusion pricing?

If you PM me I can set this up for you.
Also with the address i can tell you if it is rural or not.

Cheers

Hmmmm

inquisitor

135 posts

Master Geek

Trusted

#164751 16-Sep-2008 10:53

@sbiddle
Thank you for the info, but does this complicated procedure also mean any extra costs?

@cisconz
Did I mention, that my mate is already an Xnet ADSL subscriber (with Telstra line rental)? So David, that should rather be handled by Xnet's customer care and not by a reseller (which I presume you are), shouldn't it?

cisconz

cisconz
1348 posts

Uber Geek
+1 received by user: 179

ID Verified

Trusted

Lifetime subscriber

#164786 16-Sep-2008 12:47

It can, However I can do it as well.
It does seem that some of the helpdesk staff are not willing to follow things from start to finish.

Hmmmm

Dell

Shop now for Dell laptops and other devices (affiliate link).

inquisitor

135 posts

Master Geek

Trusted

#164931 16-Sep-2008 20:57

Okay, so now the only problem left is, that I can't write any PM to you, since clicking on the email button ends on the user control page (http://www.geekzone.co.nz/default.asp)
What do I need to prefix to @3bitvoice.co.nz in order to reach you?

cisconz

cisconz
1348 posts

Uber Geek
+1 received by user: 179

ID Verified

Trusted

Lifetime subscriber

#164966 16-Sep-2008 22:58

inquisitor: Okay, so now the only problem left is, that I can't write any PM to you, since clicking on the email button ends on the user control page (http://www.geekzone.co.nz/default.asp)
What do I need to prefix to @3bitvoice.co.nz in order to reach you?

PM Sent.

There is an issue with auto logging in at the moment (Disabled for security reasons) so that is why you got the home page.

Hmmmm

freitasm

BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#164996 17-Sep-2008 07:47

inquisitor: Okay, so now the only problem left is, that I can't write any PM to you, since clicking on the email button ends on the user control page (http://www.geekzone.co.nz/default.asp)
What do I need to prefix to @3bitvoice.co.nz in order to reach you?

The issue with sending PM has to do with your IP address - not auto-login as suggested by Cisconz.

People have been using some IP addresses to send PM spam, and we have been blocking any IP address that doesn't relate to a known TLD. I can see you have some IP address from Germany and that would be ok, but your last posts show an IP address not assigned to any TLD so that is the one being blocked.

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

xpd

Geek of Coastguard
14115 posts

Uber Geek
+1 received by user: 4574

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#164998 17-Sep-2008 07:52

Hmm must be all Xnet then because I cant use auto login either :(

XPD / Gavin

LinkTree

freitasm

BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41030

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#164999 17-Sep-2008 07:53

I was answering about the Private Message issue where some people try to compose a new message and go back to the homepage.

The auto-login is being discussed in the Geekzone forum.

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.