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98 posts

Master Geek


Topic # 26416 22-Sep-2008 11:17
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Moved from a dlink to an AG310 and am now getting regular disconnects. (every 30 mins or so it seems)

The dlink is fine and solid when i moved back to it.

Upgraded to 1.00.04 on the AG310 and as per instructions from linksys helpdesk lowered the MTU to 1400, still no help.

The ag310 is new and linksys have offered to replace it.

Is there any way I can just use the voip side of the AG310 and use the dlink for adsl?

Cheers
Mac



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486 posts

Ultimate Geek
+1 received by user: 8


  Reply # 166230 22-Sep-2008 12:21
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I dont think you can have the voip working through another modem/router. I have tried to do that too but with no success. About your disconnections ditto I had the same problem with my AG310 but maybe about 2 or 3 times a day. I suggest you ring Xnet helpdesk as that is what I did and the CSR told me he would get Telecom to increase the noise on the line or something like that as it sounds like the AG310 isnt as sensitive as some other modem/routers which is what I was told they would do and I havent had a disconnection for weeks now.

486 posts

Ultimate Geek
+1 received by user: 8


  Reply # 166433 23-Sep-2008 06:29
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Another thing to check I just been looking at the instruction manual. On the setup screen there should be PPPoA settings Connect on demand Max idle time 20 (default) Mins and Keep alive Redial period 20 Secs. Make sure you have selected the keep alive option otherwise it will disconnect every 20 or so minutes if your internet connection has been inactive for that time.

 
 
 
 




98 posts

Master Geek


Reply # 168247 1-Oct-2008 09:38
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Thanks, I called Xnet with the same info, and they changed some parameters on the exchange for me, and now disconnections are a thing of the past. Yay... fingers crossed.!

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