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147 posts

Master Geek

Topic # 26433 22-Sep-2008 17:02
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im trying to get in touch with vfnz regarding my iphone, but i cant work out their phone system. I call the 0800 800 021 number, then i get told to put in my number, then i get asked for my pin number.... I dont have any pin number, and I dont know what this actually is. Does vodafone not have a regular 09 number or something for help?

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  Reply # 166320 22-Sep-2008 17:04
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They are meaning the PIN number that is set on your account. If you are an on Account customer this was set when you signed up for your account. If you are a prepay customer you were forced to enter one when you made the first voice call upon installing the SIM card in a handset.

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Master Geek

  Reply # 166322 22-Sep-2008 17:09
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ohhhhhhh..... what if we have forgotten it? Embarassed (im on prepay)

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  Reply # 166339 22-Sep-2008 18:04
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brownbox: ohhhhhhh..... what if we have forgotten it? Embarassed (im on prepay)

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