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ArtanisNZ

3 posts

Wannabe Geek


#26466 23-Sep-2008 18:55
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I dont know how many of you out their have a vodafone handset on account with a set credit limit (mine was set by me!)

/rant
But how many of you get 14 txts from vodafone in the space of 2mins tell you, that your either 100% above your credit limit, then another saying your 100% below your credit limit.

This has now happended every month for the last 4 months, and it still makes me little pev'd that customer services find nothing wrong with this.. each time its happend in the middle of a rather important conversation.. and get this the same person every damn time!!!

Needless to say this time i rang Vodafone again to ask why do the see fit to spam me with txt msg's that just leave me more confused with each arraving txt as to if i'm above or below my credit limit without going online to check it to make 100% sure. I have been told this time that it wont happend again.. strange that it was the same answer i got last month too!
/rant


If their is anyone that works for vodafone around the place and happens to work for customer services plz pm me or something.

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alienara
16 posts

Geek


  #167035 25-Sep-2008 12:59
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man that's really strange... i've never had an experience when they would spam me 14 txts!!! usually it's only once

 
 
 

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heavenlywild
4762 posts

Uber Geek

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  #167053 25-Sep-2008 14:09
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... and not to mention the $1 payment you had to make to advise Vodafone of their technical fault.




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SphinxNZ
39 posts

Geek


#167068 25-Sep-2008 14:42
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*sigh* if you had read the above post, hes going on about credit limits, they can only be applied to on-account customers, which means its free to call customer services! :P

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