Using Mobile Connect Card overseas

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nobody

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#26639 29-Sep-2008 08:57

Hello,
Just wondering if anyone had any experience using their Vodafone Mobile Connect card (or Vodem) overseas? In Australia specifically?
I have a Huawai card, an NZ sim and an AU sim. I'm running 9.1.2.5766 of the (horrible) Mobile Connect software. It works fine in NZ, using the NZ sim. But on a recent trip to Australia I couldn't connect using with the AU or NZ sim (error 619 I seem to remember), both sims are on contract and set up for roaming. I imagine the software was still configured to use the NZ APN.
In older versions of the software you had the option of selecting which operator you wanted to use (vodafone NZ, vodafone AU etc.), but I can't find this option in the version of the software I'm using.
Both Vodafone NZ and AU customer services haven't been able to help much.
Any pointers much appreciated!

The views expressed in my comments are my own and are not meant to express the views of my employer, or of my employers client(s). In fact they're probably not even my views.

freitasm

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#167670 29-Sep-2008 09:01

You shouldn't need to change anything to keep using it with a Vodafone New Zealand SIM card while overseas.

You should insert your Vodafone New Zealand SIM card on a smartphone and use the New Zealand APN settings to see if you can connect. If you can't check the account, roaming, etc. On the other hand if you can connect using a smartphone then it's something on the data card or software.

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sbiddle

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#167671 29-Sep-2008 09:01

The same APN is still used while you are roaming. I believe some some custom corporate APN's won't work but the more common www.vodafone.net.nz and Internet APN's work with no issues.

I've never had any issues using data overseas (incl Australia) either on my phone or using a data card and mobile connect software.

nobody

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#167675 29-Sep-2008 09:13

Thanks for the tips.
If I wanted to use my AU sim in the card while in Australia to avoid roaming charges, would the APN need to change?

The views expressed in my comments are my own and are not meant to express the views of my employer, or of my employers client(s). In fact they're probably not even my views.

freitasm

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#167679 29-Sep-2008 09:44

Yes, if you use a different SIM card you will have to match that operator's configuration.

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nate

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#167711 29-Sep-2008 11:45

I'd be very conscious of using your data card in Aussie - when I enquired about using mine, I was told $1 per MB!

Much cheaper to find an internet cafe and use that instead.