Vodafone TV Gen 2 - how do I do a factory reset?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Vodafone TV Gen 2 - how do I do a factory reset?

cavekid

2 posts

Wannabe Geek

#267992 22-Feb-2020 10:42

Hi Guys,
I bought a vtv a couple weekends ago for my parents. Made mistake of plugging it in at my place to check it booted up (it did as it should to the registration screen), ...then I turned it off (I’m thinking that’s where screwed up). I just plugged it in at my folks and it has the Vodafone logo come up then black screen. I’ve read on the forums about people doing a factory reset but I can’t seem to find the info on how exactly to do that so thought I’d start this thread. Any help is much appreciated!!

Thanks!

ZollyMonsta

2988 posts

Uber Geek

ID Verified

Trusted

#2425310 22-Feb-2020 10:50

Is the STB connected via ethernet or wifi?

If via ethernet, unplug ethernet from the STB.. then power-cycle again.. connect via Wifi. Go to the menu and check for a software update and choose yes/ok if it says one is available.

Please let me know how you get on.

Cheers,

Grant

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cavekid

2 posts

Wannabe Geek

#2425341 22-Feb-2020 12:22

Thanks so much!! Totally did the trick. I did indeed have the Ethernet plugged in. What a weird error. All is working now and updated. I haven’t tried Ethernet again but will give it a whirl later now it is updated. Thanks again for all the help, I really appreciate it. 👍🏻