Vodafone still charging for caller ID with VoIP?

Forums › One NZ (including Farmside) › Vodafone still charging for caller ID with VoIP?

Yabanize

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#268012 23-Feb-2020 13:43

I understand with back in the day with NAEX switches etc caller ID was a fancy new service so understandable to charge for this luxury, but with the advent of VoIP do you think Vodafone could start including this for free?

Spark include it for free

so do 2degrees and Orcon (and others)

With copper phone they would send no caller ID signal but now it literally says PRIVATE for everyone.

It's 2020, what do you think @JasonParis ?

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#2425895 23-Feb-2020 14:32

How much is a Vodafone landline VoIP.

Spark $10 additional.

2Degrees $15 additional, but includes a lot of extra services including message minder and free tolls, so happy with $5 extra over Spark.

I don't wish to put address details into Vodafone sign up broadband to find out cost of landline, but if charging $10 without caller ID or some other additional service, they are charging above others.

Edit: Added in "or some other additional service, "

Yabanize

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#2425897 23-Feb-2020 14:42

rugrat:

How much is a Vodafone landline VoIP.

Spark $10 additional.

2Degrees $15 additional, but includes a lot of extra services including message minder and free tolls, so happy with $5 extra over Spark.

I don't wish to put address details into Vodafone sign up broadband to find out cost of landline, but if charging $10 without caller ID, they are charging above others.

It's $10 but it does include national calling (not something we require) and yeah that's nice but does that justify charging for caller ID?

Here is the current pricing: https://www.vodafone.co.nz/home-phone/calling-features

Call waiting, Caller ID, Divert or Toll Control, 3 way calling are $4.09 each or $12.27 for a combo of Voicemail, Call Waiting and Caller Display

JasonParis

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#2425898 23-Feb-2020 14:43

Thanks for the heads up. I wasn’t aware of this - but will pass it onto the team now for their review. Cheers JP

Jason Paris

chevrolux

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#2425900 23-Feb-2020 14:52

Charging extra for caller ID these days is absolutely deplorable. It's just making up margin in this race to the bottom market that we work in.

sqishy

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#2425954 23-Feb-2020 16:20

Its 2020 - so whose has a landline these days anyway?

nztim

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#2425956 23-Feb-2020 16:27

sqishy:

Its 2020 - so whose has a landline these days anyway?

lots of people most of them elderly and many don't even have broadband or a mobile phone

back to the OP's question, once you are on VOIP, all those NEAX "smart phone" services should be standard and included, ad there should be no such thing as toll calls anymore (at least nationally) as its all IP traffic.

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quickymart

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#2425975 23-Feb-2020 18:21

My Mum does, but mostly because the Vodafone reception in her area is quite poor, and I don't believe there are plans to improve it.

larknz

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#2425976 23-Feb-2020 18:30

We still have a VOIP landline because of the best mates free calling

cyril7

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#2425978 23-Feb-2020 18:31

Doh wrong thread, as you were .

Cyril

Yabanize

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#2425984 23-Feb-2020 19:22

larknz: We still have a VOIP landline because of the best mates free calling

Hmm, there are pretty good mobile plans these days, depends who you're calling I guess (landline or cell) and if they're on a different network (2degrees and Skinny have free calling on-net on certain plans) Even fully unlimited calling plans are more affordable these days

larknz

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#2425987 23-Feb-2020 19:42

My other half is paying 29.95 for her mobile plan. Best mates is a good deal.

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ajw

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#2426026 23-Feb-2020 20:53

JasonParis: Thanks for the heads up. I wasn’t aware of this - but will pass it onto the team now for their review. Cheers JP

Have always wondered why Vfone charges for caller ID on a VOIP line. I note Kiwi VOIP gives you

A NZ Local Number
Voicemail
Call Waiting
Caller ID
Keep your current phone number*

On a residential VOIP line for $10 plus GST per month.

https://www.kiwivoip.co.nz/voice-res/

ajw

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#2426027 23-Feb-2020 20:55

sqishy:

Its 2020 - so whose has a landline these days anyway?

Me wouldn't be without a VOIP line.

zyo

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#2426030 23-Feb-2020 20:56

I'd say people who still need landline nowadays are the same people who are likely going to fall victims to phone scams. Caller ID will definitely help improve the situation.

larknz

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#2426031 23-Feb-2020 20:59

In my case it is solely a financial decision, nothing to do with need.

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