Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Rocky08

1 post

Wannabe Geek


#268073 26-Feb-2020 17:52
Send private message

Just wanting to know how to some service from Vodafone.

 

I rang wanting to cancel my TV service and retain my existing broadband plan at the best price possible.

 

After talking to the agent I recieved an email stating my broadband plan had changed and a new installation was required. I rang straight back and was told someone would ring me back, I've never recieved a call.

 

A few day later I logged a complaint on the vodafone website, I've never be contacted about that.

 

Since then I've called back twice asking to talk to someone more senior, both times I've been told that isn't possible and that someone would call back, I've never recieved a call.

 

How can I get this resolved, it's very apparent that the people I've been talked to are offshore, I'd love to know how to get some service from someone based in NZ.


Create new topic

xpd

xpd
Geek @ Coastguard NZ
13765 posts

Uber Geek

Retired Mod
ID Verified
Trusted
Lifetime subscriber

  #2427679 26-Feb-2020 18:39
Send private message

I suspect your original plan was a package deal, and the fact youve removed the TV portion, has changed it to a plan that matches the other portions left over.

 

Were you wanting to pay less for the package without TV ? Then bingo.....

 

 





       Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand

 

                      LinkTree

 

 

 


Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.