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2 posts

Wannabe Geek

#268498 22-Mar-2020 15:25
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I've had ADSL here forever, we're out in the sticks and aren't due to get Fibre until end of August 2020 (unless that date changed due to current situation). Currently I'm using the vodafone supplied HG659 modem/router/wifi unit.


All my home machines are pretty much Apple devices, iMacs, ManMinis, Apple TVs, Macbook Pros and Air, and iPhones/iWatches.

I decided to upgrade the wifi side of things with a Netgear Orbi AC3000 system (one base router and one satellite) as we're a large/difficult property so hard to get wifi across easily.


  • I set up the Orbi (yellow network port) connected by Ethernet to a HG659 Lan port.
  • I disabled the wifi channels on the HG659. (I could connect a laptop to the HG659 for admin if needed)

Everything seemed to be set up quite simply and looked like it was working but over the first 24 hours we've discovered some issues:


1) Some web pages get blocked and the user promoted for a username/password, before being directed to a /BRS_wanlan_conflict.html page. This looks to be coming from the Orbi router I think. Sometimes it goes away, our kitchen iMac was blocked then got through to OK. Sometimes it will never go away. Incognito/Private mode seems to make things worse (possibly), or it highlights the problem.


2) PS4 has been unable to establish an internet connection (we get a CE-33991-5 error from the playstation)


3) iPhones seem to have trouble browsing when in Private mode, but seem better in normal mode.




Internet searching seems to imply there may be an issue with bridging, or double NAT, or some other such configuration issues. I cannot find any direct help for this issue anywhere. The best I can find is some configuration settings for connecting an Orbi to Vodafone (and other ISPs) UFB Fibre etc. but that's not relevant to me here.


Any pointers to set up guides or the correct settings for my HG659 would be much appreciated.


I can't be the only person that has these issues, and with the new Work From Home directive I'd prefer having high speed wi-fi connecting my work machine to the internet.






cheers in advance.



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215 posts

Master Geek


  #2443857 22-Mar-2020 15:40
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Sounds like you have both the HG659 and the Orbi dishing out IP addresses. There's probably something on the Orbi to tell it not to (look for settings related to DHCP server), or you could put the HG659 into bridge mode.




Edit: hol up, I just noticed bridge mode doesn't work for ADSL. Good note to myself. Go mess with DHCP settings, at the very least check what range you're dishing IPs from in both routers and make them different - that'll help you figure out who's giving you what.

163 posts

Master Geek

  #2443859 22-Mar-2020 15:46
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Turn off the HG659b wifi, leave the DHCP on


Put the Orbi in AP mode




2 posts

Wannabe Geek

  #2444051 22-Mar-2020 19:28
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Thank you both for the replies,


I managed to screw my network so badly that it's taken me all afternoon to get it to a slightly stable state so I could get in a fix everything.




Looking like the Router/AP Mode mod was the sweet spot.




I'm not sure I can predictably tell people how to get into the router to do it themselves if you screw your network up, I ended up having to connect my Macbook Pro to the Orbi with an ethernet lead, and then give the admin user and password (the one I'd set up for my Orbi during setuo) twice as I surfed to (which redirected to at least once) and then I was in and able to find the advance setup options needed.


Crossing fingers, but everything is looking good at the moment. My 12 year is happily chatting to his mates and running around in Rainbow Six Siege on the PS4 - which in his eyes is a big win. I can get on with working from home tomorrow now.




Thanks again. Hopefully the error message above and subject gives enough info that others may find the information useful in the future.

163 posts

Master Geek

  #2444057 22-Mar-2020 19:38
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Good to hear.

Your HG659 will assign the orbi RBR50 an ip. If you need to get back in then that’s the address to put into your browser. Once you’re in AP mode the address will likely not work. Especially on wired connections

1283 posts

Uber Geek


  #2444205 22-Mar-2020 22:37
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Once fibre arrives, if at some point you want to eliminate the HG659 and just use the Orbi (how I now have mine set up), there are screenshots on the PB Tech site at

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