[TelstraClear] TelstraClear cable modem service slow as?

Forums › One NZ (including Farmside) › [TelstraClear] TelstraClear cable modem service slow as?

gchiu

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#27109 14-Oct-2008 18:44

Seems my overseas sites are becoming very slow .. a few mins to load pages.

Is anyone else seeing this on overseas sites?

And even if you surf local sites, they display slowly because their ads are served from overseas.

itxtme

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#171292 15-Oct-2008 15:08

Ok here,

Post some links to specific sites and we can let u know..

gchiu

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#171295 15-Oct-2008 15:25

http://www.emrupdate.com/forums/default.aspx?Sort=UnReadOnly&PageIndex=1

is one site. Overseas users tell me that the site is fast.

This site the waiting icon spins endlessly and it says "transferring data from www.google-analytics.com"

Ropata

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#171325 15-Oct-2008 17:07

All good on that site for me.

gchiu

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#171332 15-Oct-2008 17:51

Hmm. Wonder what the cause is then? Too many people on cable in my area?

geekiegeek

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#171355 15-Oct-2008 20:21

fast here - Wilton, Wellington

eeb41039

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#171414 16-Oct-2008 08:17

No specific sites I can remember but my international down speeds have seriously slowed down in the last few days (Te Aro, Wellington). Just opening pages is slow and streaming YouTube..etc takes ages. My Speedtest results from Napier and Auckland (usually after 10pm at night) over the last few days mostly hover around the 1 megabit down range..and that's on the 10 megabit plan :-)

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gehenna

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#171419 16-Oct-2008 08:46

give telstra a call and make sure your modem is provisioned correctly. if it was powered off recently it may have lost its settings and could be set to default which is something like 2mbps i think. they can check over the phone and correct it straight away if the settings are incorrect.

gchiu

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#171426 16-Oct-2008 09:15

It's my home and business cable .. both are very slow.

I'm on an Xnet line right now and the sites are just fine ... so definitely an issue.

I shall ring TC today!

Thx.

blakamin

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#171633 16-Oct-2008 19:29

I had the same problem for about 2 weeks but it seems to have gone away (touch wood).
Kapiti area here.

gchiu

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#171641 16-Oct-2008 19:47

Well, they couldn't fault my cable modem and blamed me for using OpenDNS servers

But of course no difference if I use TC's DNS servers as primary.

gchiu

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#172474 21-Oct-2008 10:59

An update ....moving from OpenDNS servers to TC's DNS has infact made a big difference.
Speed is back to normal service again ... who would have thought!

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tknz

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#172544 21-Oct-2008 16:10

I completely Disagree regarding OPENDNS - Should you use a local DNS server in New Zealand that potentially has the cached DNS result already as someone would likely have gone to the site then the page will ultimately load faster, as using OPENDNS your computer will have to resolve each request - for each object on the page, let's consider my quick test using msn.com, there were 260 different objects on the page with completely independant hostnames to msn.com. - it takes 300ms roundtrip time Average to even get to OpenDNS whereas it is around 19ms to TCL, Even then OpenDNS has to contact it's parent nameserver to resolve the hostnames to I.P's of EVERY object on that page. All up you can look at a query time of over and above 1000ms per object. A little slow if you ask me and a complete waste of time.

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Any views and ideas that I have expressed in my comments are my own, and do not represent my place of work.
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