[TelstraClear] problem with email and outlook

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [TelstraClear] problem with email and outlook

SoAndSo

10 posts

Wannabe Geek

#27135 15-Oct-2008 19:00

I have recently had to move to an area where i cant get my beloved Telstra cable, so i went with telecom (xtra) for my interwebs. i use outlook to access my paradise.net.nz email account (which i am paying $10 a month to TC to keep) and I can receive email, but not send. now my move to xtra shouldnt affect anything should it? i mean, is still wants to use the paradise pop3 and smtp servers right?
i keep getting this error message

"The connection to the server has failed. Account: 'POP3.paradise.net.nz', Server: 'smtp.paradise.net.nz', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10060, Error Number: 0x800CCC0E"

should i change the outgoing smpt server to the xtra one? or is it probbaly TC having a bad day and i dont need to change anything?

freitasm

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Geekzone

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#171340 15-Oct-2008 19:32

The best practice is to always use your current network's SMTP server. If you are connected through Xtra you should use their servers. Note that to use their servers but actually sending as someone else you will have to "authenticate" your account with the Yahoo! mail server they use following these instructions.

Also note I am not sure TelstraClear allow users to connect to their servers from external networks, so another reason to do this.

SoAndSo

10 posts

Wannabe Geek

#171348 15-Oct-2008 19:59

awesome, i just changed my smpt to smpt.xtra.co.nz and its all good now ;)

tknz

182 posts

Master Geek

#172545 21-Oct-2008 16:16

SoAndSo: awesome, i just changed my smpt to smpt.xtra.co.nz and its all good now ;)

Correct Solution,

However this is why I avoid ISP mail :P What happens when you change!!! :O did I say that?! Change from Telstra :)

FredDag

206 posts

Master Geek
Inactive user

#172584 21-Oct-2008 18:29

gmail for life! they also handle your domain mail.. for free!

google apps http://www.google.com/apps/intl/en/business/index.html I'd rave about it but that would put me in the stark raving category.

Fred
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SoAndSo

10 posts

Wannabe Geek

#172603 21-Oct-2008 20:34

Tuikapo:
Change from Telstra :)

never!

tonyhughes

Hawkes Bay
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#172648 21-Oct-2008 22:59

SoAndSo:
Tuikapo:
Change from Telstra :)

never!

Thats the thing with ISP mail - its not your choice. They could stop providing mail services to your address with them tomorrow.

Register your own domain, and forward the mail to wherever its most convenient for you to pick it up!

lestag

100 posts

Master Geek

#175675 4-Nov-2008 12:43

Tuikapo:
SoAndSo: awesome, i just changed my smpt to smpt.xtra.co.nz and its all good now ;)

Correct Solution,

However this is why I avoid ISP mail :P What happens when you change!!! :O did I say that?! Change from Telstra :)

Oher solution is to opt out of the port25 block that xtra has to limit spammer zombies. You can opt out of their port 25 block at www.xtra.co.nz/port25

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freitasm

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#175678 4-Nov-2008 12:50

lestag: Oher solution is to opt out of the port25 block that xtra has to limit spammer zombies. You can opt out of their port 25 block at www.xtra.co.nz/port25

That's correct if you want to use an external SMTP server.