Would Vodafone refund my $45 that was used for a automatic renewal 'MyFlex Prepay'? Used practically none of the data/txts/minutes.

Forums › One NZ (including Farmside) › Would Vodafone refund my $45 that was used for a automatic renewal 'MyFlex Prepay'? Used practically none of the data/txts/minutes.

Tokiodragon

2 posts

Wannabe Geek

#271862 29-May-2020 19:48

I accidently just spent $45 on topping up my Vodafone, without realizing that it would be spent on a automatic renewal 'MyFlex Prepay'. However, looking into the usage details, I've only used about 0.71mb/10gb, 0/50 minutes call, 0/50 texts.

Would Vodafone help me refund the 45 dollars? I really don't need this much data for this time being and I'm running short on funds, so $45 is alot for me at the moment.

Any information would be appreciated.
Thanks.

Linux

12185 posts

Uber Geek
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Lifetime subscriber

#2494625 29-May-2020 19:57

Nope not at all and you should of seen that was on-hold in the App and this would also be covered in Prepaid terms and conditions

Tokiodragon

2 posts

Wannabe Geek

#2494628 29-May-2020 20:01

Welp :l

dylanp

842 posts

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#2494629 29-May-2020 20:04

Call them and they might be able to as a one off, but probably no..Might get a better outcome sending a message to them on Facebook and asking nicely.