Vodafone STB & Soundbar

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ronw

1222 posts

Uber Geek

#271950 3-Jun-2020 09:56

I have a neighbour who has a Vodafone STB who purchased a Soundbar and installed as per instructions with Soundbar which referred to Vodafones STB

All works sound wise but on the screen he gets a popup with the heading of the HDMI port and it wont go away. He can delete it with remote but it pops up again a few minutes later. If he stops using Soundbar all works fine.

Any ideas?

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ZollyMonsta

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#2497278 3-Jun-2020 10:37

Can you post a photo?

Also is it VTV -> Soundbar -> TV or VTV -> TV -> Soundbar?

What make/model is the TV?

It sounds like it is the TV popping up the input name as Vodafone TV does not do this.

Cheers,
Grant

Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden

As per the usual std disclaimer.. "All thoughts typed here are my own."

ronw

1222 posts

Uber Geek

#2497548 3-Jun-2020 18:10

Thanks for reply. Attached is a photo neighbour supplied.

The TV is a LG and the Soundbar is JBL 2.1

Not quite sure the way he has it configured but I think he has the SOundbar plugged into TV. I will have to check back with them if it would help solve problem

Hope this helps

ZollyMonsta:

Hi

Can you post a photo?

Also is it VTV -> Soundbar -> TV or VTV -> TV -> Soundbar?

What make/model is the TV?

It sounds like it is the TV popping up the input name as Vodafone TV does not do this.

Cheers,
Grant

Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

& many Windows laptops, Desktops etc

ZollyMonsta

3009 posts

Uber Geek

ID Verified

Trusted

#2497669 3-Jun-2020 20:51

Hi. That looks like the TV showing the ‘Sky TV’ input for some reason.

if you could please get the LG model number and sound bar model number and confirm how everything is plugged in?

Cheers,

Grant

Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden

As per the usual std disclaimer.. "All thoughts typed here are my own."

ronw

1222 posts

Uber Geek

#2498013 4-Jun-2020 10:58

Problem solved! Neighbour had a brainwave and swapped out the HDMI Cable between TV and SOundbar and the popup went away. Seems like the original cable had a defect. He is all happy and thanks to everyone that offered help

Regards

ZollyMonsta:

Hi. That looks like the TV showing the ‘Sky TV’ input for some reason.

if you could please get the LG model number and sound bar model number and confirm how everything is plugged in?

Cheers,

Grant

Nokia 7 Plus
Nexus 6P 32Gb
Nexus 6 Phone
Nexus 5 Phone
Nexus 7 2013 Tablet
Samsung TAB A 8"
Samsung TAB A 10"

& many Windows laptops, Desktops etc

ZollyMonsta

3009 posts

Uber Geek

ID Verified

Trusted

#2498028 4-Jun-2020 11:18

ronw:

Problem solved! Neighbour had a brainwave and swapped out the HDMI Cable between TV and SOundbar and the popup went away. Seems like the original cable had a defect. He is all happy and thanks to everyone that offered help

Regards

Great news! :)

Cheers,
Grant

Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden

As per the usual std disclaimer.. "All thoughts typed here are my own."